KitchenAid Counter Depth Side-by-Side Refrigerator Temperature and Moisture, Ice and Water

The doors are difficult to open

WARNING

Explosion Hazard

Use nonflammable cleaner.

Failure to do so can result in death, explosion, or fire.

■Are the gaskets dirty or sticky? Clean gaskets with mild soap and warm water.

■Has the door been opened and closed within the last few seconds? Wait at least 30 seconds to reopen the doors.

Temperature and Moisture

Temperature is too warm

Check the following:

■Are the air vents blocked in either compartment?

■Are the door(s) opened often?

■Has a large amount of food just been added to the refrigerator or freezer?

■Are the controls set correctly for the surrounding conditions?

There is interior moisture buildup

NOTE: Some moisture is normal.

■Are the air vents blocked in the refrigerator?

■Are the door(s) opened often?

■Is the room humid?

■Are the controls set correctly for the surrounding conditions?

■Was an automatic self-defrost cycle completed?

Items in meat pan/crisper are freezing

The temperature inside the meat pan/crisper may become too cold, especially when using some additional control panel features. Adjust the meat pan control to the closed setting.

Ice and Water

The ice maker is not producing ice or not enough ice

■Is the ice maker wire shutoff arm or switch (depending on models) in the OFF position?

■Is the water line shutoff valve to the refrigerator turned on?

■Has the ice maker just been installed? Is the freezer temperature cold enough to produce ice? Wait 24 hours after ice maker hookup for ice production to begin. Allow 3 days after ice production begins to completely fill ice container.

■Does the ice maker mold have water in it or has no ice been produced? Make sure your refrigerator has been connected to a water supply and the supply shutoff valve is turned on.

■Has a large amount of ice just been removed? Allow 24 hours for ice maker to produce more ice.

■Is there a water filter installed on the refrigerator? The filter may be clogged or installed incorrectly.

■Is an ice cube jammed in the ice maker ejector arm? For models with an interior ice bin, remove the ice from the ejector arm with a plastic utensil.

■Is a reverse osmosis water filtration system connected to your cold water supply? See “Water Supply Requirements” in either the Installation Instruction booklet or the Use & Care Guide.

The ice cubes are hollow or small

This is an indication of low water pressure.

Check the following:

■Is the water shutoff valve fully open?

■Are there kinks in the water lines that could restrict water flow?

■If you are using a water filter, remove the filter and operate the dispenser. If water flow increases, the filter is clogged or incorrectly installed.

■Is a reverse osmosis water filtration system connected to your cold water supply? See “Water Supply Requirements” in either the Installation Instructions or the Use & Care Guide.

■If you still have questions regarding your water pressure, call a licensed, qualified plumber.

Off-taste, odor or gray color in the ice

Check the following:

■Are the plumbing connections new, causing discolored or off- flavored ice?

■Have the ice cubes been stored too long?

■Does the freezer and ice bin need to be cleaned?

■Has food in the freezer or refrigerator been wrapped properly?

■Does the water contain minerals (such as sulfur)? A filter may need to be installed to remove the minerals.

■Is there a water filter installed on the refrigerator? Gray or dark discoloration in ice indicates that the water filtration system needs additional flushing.

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