The ice dispenser will not operate properly

If the ice storage bin is located on the door, remove the temporary shield from underneath the ice storage bin. See “Ice Maker and Storage Bin.”

Check the following:

Is the freezer door closed completely?

Is the ice bin installed correctly?

Is there ice in the bin?

Has the ice frozen in the ice bin?

Is ice stuck in the delivery chute?

Has the wrong ice been added to the bin? Use only cubes produced by the current ice maker.

Has the ice melted around the auger (metal spiral) in the ice bin? Empty the ice container. Use warm water to melt the ice if necessary.

WARNING

Cut Hazard

Use a sturdy glass when dispensing ice.

Failure to do so can result in cuts.

Is the ice dispenser stalling while dispensing “crushed” ice? Change the ice button from “crushed” to “cubed.” If cubed ice dispenses correctly, depress the button for “crushed” ice and begin dispensing again.

Has the dispenser lever been held in too long? Ice will stop dispensing when the arm is held in too long. Wait 3 minutes for dispenser motor to reset before using again.

The water dispenser will not operate properly

Check the following:

Is the freezer door closed completely?

Is the water shutoff valve not turned on, incorrectly installed or clogged?

Is the water line connected at the source?

Is there a kink in the home water source line?

Has the water system not filled? The water system needs to be filled the first time it is used.

Is the refrigerator connected to a cold water line with water pressure of at least 30 psi (207 kPa)? The water pressure to the home determines the flow from the dispenser.

Is there a water filter installed on the refrigerator? The filter may be clogged or incorrectly installed.

Is a reverse osmosis water filtration system connected to your cold water supply? See “Water Supply Requirements” in either the Installation Instructions or the Use & Care Guide.

Water is leaking from the dispenser

Check the following:

Is the glass not being held under the dispenser long enough?

Has the water system been flushed since installation or changing filters?

The dispenser water is not cool enough

NOTE: Water from the dispenser is chilled to only 50°F (10°C).

Has the refrigerator been newly installed or a large amount of water recently dispensed? Allow 24 hours for the refrigerator to cool completely.

Has water not been recently dispensed? The first glass of water may not be cool. Discard the first glass of water.

WATER FILTER

CERTIFICATIONS

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KitchenAid Counter Depth Side-by-Side Refrigerator Water Filter Certifications, Ice dispenser will not operate properly

Counter Depth Side-by-Side Refrigerator specifications

The KitchenAid Counter Depth Side-by-Side Refrigerator is a popular choice for homeowners looking to combine functionality with modern design. With its sleek appearance, this refrigerator fits seamlessly into your kitchen's layout, providing both style and efficiency. Designed to align with your countertops, it offers a built-in look, maximizing space without the bulky protrusion of traditional refrigerators.

One of the standout features of this model is its overall capacity, providing ample storage space for your groceries. The side-by-side design allows for easy organization of food items, with adjustable shelving for full customization to suit your needs. The refrigerator section includes clear bins, slide-out shelves, and a full-width pantry drawer for larger items. Meanwhile, the freezer compartment offers various storage options, including ice and water dispensers, helping you to keep your kitchen neat and tidy while providing easy access to your frozen goods.

The KitchenAid Counter Depth Side-by-Side Refrigerator is equipped with advanced technologies to enhance food preservation. The FreshSeal crisper drawers are designed to maintain ideal humidity levels, preserving the freshness of fruits and vegetables for longer periods. Additionally, the EveryDrop water filtration system ensures that the water and ice dispensed are clean and fresh, reducing impurities and enhancing taste.

Energy efficiency is another key characteristic of this refrigerator, as it meets ENERGY STAR guidelines, ensuring that you save on utility bills while being environmentally friendly. The unit is designed to operate quietly, adding to the overall comfort of your kitchen space.

For tech-savvy homeowners, the KitchenAid refrigerator also offers smart features with its compatibility for mobile connectivity. This allows you to monitor and manage the refrigerator's settings remotely, ensuring optimal performance at all times.

Overall, the KitchenAid Counter Depth Side-by-Side Refrigerator is an ideal blend of style, practicality, and modern technology. Its thoughtful design, innovative features, and energy-efficient operation make it a worthy investment for any kitchen, keeping your food fresh while enhancing the overall aesthetic of your home.