■Are the doors opened often? The motor will run longer when this occurs. Conserve energy by getting all items out at one time, keeping food organized, and closing the door as soon as possible.
■Is the control set correctly for the surrounding conditions? See the “Using the Control(s)” section.
■Are the doors closed completely? Close the doors firmly. If they do not close completely, see “The doors will not close completely” later in this section.
■Are the condenser coils dirty? This prevents air transfer and makes the motor work harder. Clean the condenser coils. See the “Cleaning” section.
NOTE: Your new refrigerator will run longer than your old one due to its high-efficiency motor.
The refrigerator seems to make too much noise
■The sounds may be normal for your refrigerator. See the “Normal Sounds” section.
The ice maker is not producing ice or not enough ice.
■Has the ice maker just been installed? Wait 72 hours for full ice production to begin. Once your refrigerator is cooled, the ice maker should produce 70-120 cubes every 24 hours.
■Is the freezer temperature cold enough to produce ice? Wait 24 hours after hookup for ice production. See the “Using the Control(s)” section.
■Is the wire shutoff arm in the OFF (arm up) position? Lower the wire shutoff arm to the ON (arm down) position. See the “Ice Maker” section.
■Is the water line shutoff valve to the refrigerator turned on? Turn on the water valve. See the “Water Supply Connection" section.
■Does the ice maker mold have water in it or has no ice been produced? Be sure your refrigerator has been connected to a water supply and the supply shutoff valve is turned on. See the “Water Supply Connection" section.
■Is an ice cube jammed in the ejector arm? Remove the ice from the ejector arm with a plastic utensil. See the “Ice Maker” section.
■Has a large amount of ice just been removed? Allow 24 hours for ice maker to produce more ice.
■Is the control set correctly? If too little ice is produced, see the “Using the Control(s)” section.
■Is there a water filter installed on the refrigerator? The filter may be full or incorrectly installed. Depending on your model, remove the water filter cartridge (see the “Interior Water Filtration System” section). Operate the dispenser. If the water flow increases noticeably, your filter is full and needs to be replaced.
NOTE: If not due to any of the above, there may be a problem with the water line. Call for service.
Off-taste, odor or gray color in the ice
■Are the plumbing connections new, causing discolored or off-flavored ice? Discard the first few batches of ice.
■Have the ice cubes been stored too long? Throw old ice away and make a new supply.
■Has food in the refrigerator been wrapped properly? See the “Refrigerator Features” section.
■Do the freezer and ice bin need to be cleaned? See the “Cleaning” section.
■Does the water contain minerals (such as sulfur)? A filter may need to be installed to remove the minerals.
■Is there a water filter installed on the refrigerator? Gray or dark discoloration in ice indicates that the water filtration system needs additional flushing. Run additional water through the water dispenser to flush the water filtration system more thoroughly, at least 2 to 3 gal. (8 to 12 L) or 6 to 7 minutes initially. Discard discolored ice.
The water dispenser will not operate properly
■Has the water system not filled? The water system needs to be filled the first time it is used. Use a sturdy container to depress the water dispenser until water begins to flow.
Dispense and discard 2 to 3 gal. (8 to 12 L) of water. This will take approximately 6 to 7 minutes and will help clear air from the line. Additional flushing may be required in some households. See the “Water Dispenser” section.
■Is the water shutoff valve not turned on or the water line connected at the source? Be sure the water shutoff valve is turned on and the water source is connected to the refrigerator. See the “Water Supply Connection" section.
■Is the water shutoff valve clogged or incorrectly installed? See the “Water Supply Connection"section. If clogging or installation is not a problem, call for service or contact a plumber.
■Is there a kink in the home water source line? If you find or suspect a kink in the water line, call for service.
Water flow from the dispenser decreases noticeably
■Is there a water filter installed on the refrigerator? The filter may be full or incorrectly installed. Depending on your model, remove the water filter cartridge (see the “Interior Water Filtration System” section). Operate the dispenser. If the water flow increases noticeably, your filter is full and needs to be replaced.
Water leaking from the dispenser
■Is the glass not being held under the water dispenser long enough? Hold the container under the water dispenser two to three seconds after releasing the dispenser lever. Water may continue to dispense during this time.
■Is there a water filter installed on the refrigerator? The water filtration system may have air in the lines, causing water to drip. Additional flushing may help clear air from the lines. Normal dispenser use should flush air from the lines within 24 to 72 hours.
The dispenser water is not cool enough
■Has the refrigerator been newly installed? Allow 24 hours for the refrigerator to cool completely.
■Has a large amount of water been recently dispensed? Allow 24 hours for the water to cool completely.
■Has water not been recently dispensed? The first glass of water may not be cool. Discard the first glass of water.
The divider between the two compartments is warm
The warmth is probably due to normal operation of the automatic exterior moisture control.
