Assistance or Service

Before calling for assistance or service, please check “Troubleshooting.” It may save you the cost of a service call. If you still need help, follow the instructions below.

When calling, please know the purchase date and the complete model and serial number of your appliance. This information will help us to better respond to your request.

If you need replacement parts

If you need to order replacement parts, we recommend that you use only factory specified parts. These factory specified parts will fit right and work right because they are made with the same precision used to build every new KITCHENAID® appliance.

To locate factory specified parts in your area, call us or your nearest KitchenAid designated service center.

In the U.S.A.

Call the KitchenAid Customer eXperience Center toll free:

1-800-422-1230.

Our consultants provide assistance with:

Features and specifications on our full line of appliances.

Installation information.

Use and maintenance procedures.

Accessory and repair parts sales.

Specialized customer assistance (Spanish speaking, hearing impaired, limited vision, etc.).

Referrals to local dealers, repair parts distributors and service companies. KitchenAid designated service technicians are trained to fulfill the product warranty and provide afterwarranty service, anywhere in the United States.

To locate the KitchenAid designated service company in your area, you can also look in your telephone directory Yellow Pages.

For further assistance

If you need further assistance, you can write to KitchenAid with any questions or concerns at:

KitchenAid Brand Home Appliances

Customer eXperience Center

553 Benson Road

Benton Harbor, MI 49022-2692

Please include a daytime phone number in your correspondence.

Accessories

Accessories U.S.A.

To order accessories, call the KitchenAid Customer eXperience Center toll free at 1-800-422-1230 and follow the menu prompts. Or visit our website at www.KitchenAid.com and click on “Accessories.” Portable appliances, bakeware, cookware, gadgets and textiles are also available.

KitchenAid® Stainless Steel Cleaner and Polish

(stainless steel models) Order Part Number 4396920

KitchenAid® Stainless Steel Wipes

(stainless steel models) Order Part Number 8212510

Cooktop Cleaner

(porcelain or glass cooktop surfaces) Order Part Number 31464

Cooktop Protectant

(porcelain or glass cooktop surfaces) Order Part Number 31463

Cooktop Scraper

(ceramic glass models) Order Part Number WA906B

Brick Pizza Stone

Order Part Number 4378577

In Canada

Call the KitchenAid Canada Customer eXperience Centre toll free: 1-800-807-6777.

Our consultants provide assistance with:

Features and specifications on our full line of appliances.

Use and maintenance procedures.

Accessory and repair parts sales.

Referrals to local dealers, repair parts distributors and service companies. KitchenAid Canada designated service technicians are trained to fulfill the product warranty and provide after-warranty service, anywhere in Canada.

For further assistance

If you need further assistance, you can write to KitchenAid Canada with any questions or concerns at:

Customer eXperience Centre

KitchenAid Canada

200 - 6750 Century Ave

Mississauga, Ontario L5N 0B7

Please include a daytime phone number in your correspondence.

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KitchenAid KERS208X, KERS206X manual Assistance or Service, U.S.A, Accessories, Canada

KERS206X, KERS208X specifications

KitchenAid has long been synonymous with high-quality kitchen appliances, and their KERS208X and KERS206X ranges are no exception. Both models bring style and efficiency to any culinary space while showcasing incredible performance features designed to elevate the cooking experience.

The KitchenAid KERS208X and KERS206X are part of the brand's popular range of electric ranges, offering a perfect blend of modern technology and classic design. These ranges come with a spacious oven capacity, making them ideal for families and avid home chefs who appreciate the ability to cook multiple dishes simultaneously. With convection cooking capabilities, the KERS208X and KERS206X ensure even heat distribution throughout the oven, resulting in perfectly baked goods and evenly roasted meals.

Both models include a powerful baking element and a broil element that provide precise control over cooking temperatures. The intuitive temperature management system allows users to achieve desired results, whether they are baking delicate pastries or searing steaks. Additionally, the self-cleaning feature of the ovens saves time and effort, allowing for more focus on cooking and less on cleanup.

The dual-fuel capability of the KERS208X enriches the cooking experience by combining the benefits of gas and electric cooking. This model features a gas cooktop with multiple burners, offering various heat settings for different cooking methods. The cast-iron grates provide excellent heat retention and a professional look, while the smooth, electric oven provides consistent baking results.

In contrast, the KERS206X showcases an electric cooktop with radiant heating elements, perfect for those who prefer the ease of electric cooking. The smooth surface is easy to clean, making it a practical choice for busy kitchens.

Both models feature a sleek stainless-steel design that enhances the visual appeal of any kitchen. They are equipped with intuitive control panels and large window doors, allowing for easy monitoring of cooking progress without opening the oven.

As for safety features, these ranges include automatic shut-off capabilities, ensuring peace of mind for busy cooks. Overall, the KitchenAid KERS208X and KERS206X stand out for their innovative technologies, powerful performance, and elegant designs, making them ideal companions for anyone looking to enhance their culinary skills.