Before You Call • Solutions to common problems

Before you call for service, review the following list. It may save you time & expense. Possible solutions to these problems are provided with the problem listed:

Problem

Solution

 

 

Poor baking results.

Many factors affect baking results. Make sure the proper oven rack position is

used. Center food in the oven and space pans to allow air to circulate. Allow

 

 

the oven to preheat to the set temperature before placing food in the oven. Try

 

adjusting the recipe's recommended temperature or baking time. If you feel the

 

oven is too hot or cool, see Adjusting oven temperature in Setting Oven

 

Controls section.

 

 

Appliance is not level.

• Be sure floor is level, strong & stable enough to adequately support range.

 

 

• If floor is sagging or sloping, contact a carpenter to correct the situation.

 

• Poor installation. Place oven rack in center of oven. Place a level on the oven

 

rack. Adjust leveling legs at base of appliance until the rack is level.

 

• Kitchen cabinet alignment may make range appear not level. Be sure

 

cabinets are square & have sufficient room for appliance clearance.

Cannot move appliance easily. Appliance must be accessible for service.

•Cabinets not square or are built in too tightly. Contact builder or installer to make appliance accessible.

•Carpet interferes with appliance. Provide sufficient space so appliance can be lifted over carpet.

Entire appliance does not operate.

•Make sure power cord is plugged properly into outlet.

•Electrical power outage. Check house lights to be sure. Call your local electric company for service outage information.

•Service wiring is not complete. See Assistance or Service section of manual for assistance contact information.

Oven portion of appliance does not operate.

•The time of day is not set. The time of day must first be set in order to operate the oven. See Setting clock in Setting Oven Controls section.

•Be sure the oven controls are set properly for the desired function. See Setting Oven Controls section and review instructions for the desired cooking function in this manual or see “Entire appliance does not operate” in this checklist.

Surface element is too hot or not hot enough.

Incorrect surface control setting. Adjust power level setting.

Surface element does not heat or does not heat evenly.

•Be sure the correct surface control knob is turned ON for element needed.

•Lightweight or warped pans used. Use only flat, evenly balanced, medium or heavyweight cookware. Flat pans heat better than warped pans. Cookware materials and weight of the material affect heating. Heavy & medium-weight pans heat evenly. Because lightweight pans heat unevenly, foods may burn easily.

Oven light does not work.

Be sure the oven light is secure in the socket. Also see Replacing oven light in the Care & Cleaning section.

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KitchenAid KERS308X manual Before You Call Solutions to common problems, Problem Solution
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KERS308X specifications

The KitchenAid KERS308X is a high-performance electric range designed for home cooks who seek precision and versatility in their culinary adventures. This model exemplifies KitchenAid's commitment to quality, offering a blend of cutting-edge technology and user-friendly features that cater to various cooking styles.

One of the most notable features of the KERS308X is its powerful oven capacity. The appliance boasts a spacious 5.8 cubic feet of oven space, allowing users to cook multiple dishes simultaneously, whether it's a holiday feast or a special family gathering. The oven is equipped with a self-cleaning function, making maintenance a breeze.

In terms of cooking performance, the KERS308X includes a true convection system, which circulates hot air evenly throughout the oven. This technology ensures consistent cooking results and reduces the cooking time significantly, making it ideal for baking and roasting. The oven also offers a wide range of temperature settings, allowing for precise cooking of various recipes.

The range features a five-burner cooktop, providing ample space for multitasking on the stove. The burners vary in sizes, including a powerful 19,000 BTU burner that is perfect for quick boiling and frying, while the simmer burner is ideal for delicate sauces and soups. The cooktop surface is made from durable ceramic glass, which not only enhances the aesthetics of the kitchen but also simplifies cleanup.

Another highlight of the KERS308X is its advanced electronic controls, which offer intuitive functionality. The user-friendly interface allows for easy temperature adjustments and cooking mode selections. Additionally, the range is equipped with a temperature probe, enabling cooks to monitor the internal temperature of their dishes without opening the oven door, ensuring perfectly cooked meals every time.

The KitchenAid KERS308X is also designed with safety in mind, featuring a control lock that prevents unintended adjustments during cooking. Its stainless steel finish adds a modern touch, easily complementing any kitchen design. Overall, the KitchenAid KERS308X is a robust and stylish electric range that brings professional-quality cooking into the home, making it an excellent choice for both amateur and seasoned chefs alike.
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