■Was the oven preheated? See “Bake,” “Broil,” “Easy Convect Conversion,” “Convection Bake,” “Convection Roast” or “Convection Broil” section.

■Is the proper bakeware being used? See “Bakeware” section.

■Are the racks positioned properly? See “Positioning Racks and Bakeware” section.

■Is there proper air circulation around bakeware? See “Positioning Racks and Bakeware” section.

■Is the batter evenly distributed in the pan? Check that batter is level in the pan.

■Is the proper length of time being used? Adjust cooking time.

■Has the oven door been opened while cooking? Oven peeking releases oven heat and can result in longer cooking times.

■Are baked items too brown on the bottom? Move rack to higher position in the oven.

■Are pie crust edges browning early? Use aluminum foil to cover the edge of the crust and/or reduce baking temperature.

ASSISTANCE OR SERVICE

Before calling for assistance or service, please check

“Troubleshooting.” It may save you the cost of a service call. If you still need help, follow the instructions below.

When calling, please know the purchase date and the complete model and serial number of your appliance. This information will help us to better respond to your request.

If you need replacement parts

If you need to order replacement parts, we recommend that you use only factory specified parts. These factory specified parts will fit right and work right because they are made with the same precision used to build every new KITCHENAID® appliance.

To locate factory specified parts in your area, call us or your nearest KitchenAid designated service center.

In the U.S.A.

Call the KitchenAid Customer eXperience Center toll free:

1-800-422-1230.

Our consultants provide assistance with:

■Features and specifications on our full line of appliances.

■Installation information.

■Use and maintenance procedures.

■Accessory and repair parts sales.

■Specialized customer assistance (Spanish speaking, hearing impaired, limited vision, etc.).

■Referrals to local dealers, repair parts distributors and service companies. KitchenAid designated service technicians are trained to fulfill the product warranty and provide after- warranty service, anywhere in the United States.

To locate the KitchenAid designated service company in your area, you can also look in your telephone directory Yellow Pages.

For further assistance

If you need further assistance, you can write to KitchenAid with any questions or concerns at:

KitchenAid Brand Home Appliances

Customer eXperience Center

553 Benson Road

Benton Harbor, MI 49022-2692

Please include a daytime phone number in your correspondence.

Accessories U.S.A.

To order accessories, call the KitchenAid Customer eXperience Center toll free at 1-800-442-9991and follow the menu prompts. Or visit our website at www.kitchenaid.com and click on “Shopping Options,” then “Replacement Parts and Accessories.” Portable appliances, bakeware, cookware, gadgets and textiles are also available.

KitchenAid® Stainless Steel Cleaner & Polish

(stainless steel models)

Order Part Number 4396920

KitchenAid® Stainless Steel Wipes

(stainless steel models) Order Part Number 8212510

Cooktop Cleaner

(porcelain or glass cooktop surfaces) Order Part Number 31464

Cooktop Protectant

(porcelain or glass cooktop surfaces) Order Part Number 31463

Cooktop Scraper

(ceramic glass models)

Order Part Number WA906B

Brick Pizza Stone

Order Part Number 4378577

In Canada

Call the KitchenAid Canada Customer Interaction Centre toll free:

1-800-807-6777.

Our consultants provide assistance with:

■Features and specifications on our full line of appliances.

■Use and maintenance procedures.

■Accessory and repair parts sales.

■Referrals to local dealers, repair parts distributors and service companies. KitchenAid Canada designated service technicians are trained to fulfill the product warranty and provide after-warranty service, anywhere in Canada.

For further assistance

If you need further assistance, you can write to KitchenAid Canada with any questions or concerns at:

Customer Interaction Centre

KitchenAid Canada

1901 Minnesota Court

Mississauga, Ontario L5N 3A7

Please include a daytime phone number in your correspondence.

31

Page 30 Page 32
Page 31
Image 31
KitchenAid KERS807 manual Assistance or Service, U.S.A, Canada
Page 30 Page 32

KERS807 specifications

The KitchenAid KERS807, KESS907SSS, and KESS907SWW are standout electric ranges designed for both aesthetics and performance. These models offer a blend of advanced technology, impressive features, and a sleek design that makes them a great addition to any modern kitchen.

The KERS807 is a 30-inch freestanding electric range that includes an innovative Even-Heat Technology. This technology ensures that heat is distributed evenly throughout the oven, providing consistent baking results. The oven capacity is spacious, allowing for cooking larger meals with ease. One of its standout features is the glass touch control panel, which offers a modern look and allows for easy navigation through the various settings. The KERS807 also includes a self-cleaning function, making maintenance noticeably simpler for busy homeowners.

The KESS907SSS and KESS907SWW are part of the KitchenAid's slide-in range series, further enhancing the aesthetic appeal of the kitchen by fitting seamlessly between cabinetry. Both models come with a powerful convection oven that circulates air for even cooking and browning. The KESS907SSS, finished in stainless steel, provides a sleek modern look that fits well in various kitchen designs, while the KESS907SWW, in a classic white finish, appeals to those looking for a traditional touch.

Both KESS models feature KitchenAid's unique AquaLift self-cleaning technology, which uses water and heat to safely clean the oven without heavy-duty chemicals. This enables users to maintain a clean oven with minimal effort. The ranges are equipped with a powerful, dual-fuel option, allowing for cooking with gas or electric, which gives greater flexibility based on personal preference.

Furthermore, the intuitive control knobs and large viewing window on both KESS models make it easy to monitor cooking progress at a glance. The versatility of the various burners, including a rapid boil option, allows home chefs to tackle everything from simmering sauces to boiling pasta efficiently.

In conclusion, the KitchenAid KERS807, KESS907SSS, and KESS907SWW offer a combination of standout features, advanced technology, and practical craftsmanship. Each model is designed to enhance the cooking experience while also adding a stylish element to any kitchen. Whether you prefer a freestanding or slide-in design, KitchenAid delivers competitive options that meet diverse cooking needs and aesthetic preferences.
Top Page Image Contents