6-1

DIAGNOSTICS & TROUBLESHOOTING

Electrical Shock Hazard

Disconnect power before servicing.

Replace all parts and panels before operating.

Failure to do so can result in death or electrical shock.

WARNING
Error Description Burners Solution
F0 No communications between the touch 2 or 4 1. Unplug cooktop or disconnect power.
control and electronic boards. 2. Check the electronic board c onnections.
3. If failure remains, replace the electronic board.
FOP No communications between the right — 1. Unplug cooktop or disconnect power.
and left electronic boards. 2. Check the electronic board c onnections
(CNT7-CNT6) and the relay board connection.
3. If failure remains, replace the relay board.
4. If failure remains, replace the right electronic
board.
5. If failure remains, replace the left electronic
board.
e0 Electronic board failure (shor ted or 2 1. Replace electronic board.
damaged component).
e1 Electronic board failure (pro blem in 1 1. Replace electronic board.
damaged component).
e2 Fan will not operate. 2 or 4 1. Check fan connection.
2. Replace electronic board.
e3 NTC open. 1 1. Replace the NTC sensor.
e4 NTC shorted. 1 1. Replace the NTC sensor.
c1 Insuf ficient line voltage (<185 VAC). 2 or 4 1. Error disappears with c orrect line voltage.
c2 Inductor temperature failure. 1 1. The cooktop has overheated. Turn off and
allow to cool.
c3 Radiator temperature failure. 1 1. The cook top has overheated. Turn off and
allow to cool.

ELECTRONIC BOARD ERROR CODES