If You Need Assistanceor Service

If you ever have questions or comments about your appliance, you

can call our toll-free Consumer Assistance Center telephone

number, 1-800-422-1230, 24 hours a day.

Thissection is designed to save you the cost of a service call. Part 1 outlines possible problems,
their causes, and actions you can take to solve each problem. Parts 2 and 3 tell you what to
do If you still need assistance or service. When calling our Consumer Assistance Center for help
or calling for service, please provide a detailed description of the problem, your appliance's
complete model and serlal numbers and the purchase or Installation date. (See page 2.) This
Information will help us respond properly to your request.

I. Before calling for service ...

If your appliance should fall to operate, review the following list before calling your dealer. You
could save the cost of aservice call.
PROBLEM
The refrigerator
wlll not operate
Therefrigerator
makes unfamiliar
sounds
ThereIs water In
the defrost pan
Your Ice maker
willnot operate
The llghf= are
not worklng
CHECKIF WHATTODO
The power cord Is not plugged
Into a live circuit with the
proper voltage.
A household fuse Isblown or
circuit breaker Istrlpped.
The Refrigerator Control Is In the
OFF position.
Plug the power cord Into a live
circuit with the proper voltage.
Change the fuse or reset the circuit
breaker.
Set Refrigerator Control to a setting
other than OFF.
The freezer has not had enough
time to get cold.
New features on your refrigerator
make new sounds. You may be
hearing air flowing from fans, timer
clicks for the defrosting cycle, or
defrost water draining into the
defrost pan. (See page 20.)
ThisIsnormal In hot, muggy
weather. The pan can even be half
full. Make sure the refrigerator is
level sothe pan will not overflow.
Allow the refrigerator to reach the
proper temperature. Thiscould
take 24 hours.
The signal arm Is OFF, In the up
position. Move the signal arm to the ON
(down) position. (See page 13.)
Thewater valve Isnot fumed on. Turn on the water line valve.
Water Isnot getting to the Ice
maker. Check water line for leaks or clogs,
A household fuse Is blown or
circuit breaker Istripped.
Alight bulb Is burned out.
Change the fuse or reset the
circuit breaker.
See page 19for Instructions for
changing the light bulbs.
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