Temperature is too warm
■Are the air vents blocked in either compartment? This prevents cold air movement between the compartments. Move objects away from the air vents. See “Ensuring Proper Air Circulation” for air vent locations.
■Are the door(s) opened often? The refrigerator will warm when this occurs. Keep the refrigerator cool by getting all items out at one time, keeping food organized, and closing the door as soon as possible.
■Has a large amount of food just been added to the refrigerator or freezer? Adding a large amount of food warms the refrigerator. It can take several hours for the refrigerator to return to the normal temperature.
■Are the controls set correctly for the surrounding conditions? See “Using the Control(s),” depending on your model.
There is interior moisture buildup
■Are the air vents blocked in the refrigerator? Remove any objects from in front of the air vents. See “Ensuring Proper Air Circulation” for air vent locations.
■Are the door(s) opened often? Avoid humidity buildup by getting all items out at one time, keeping food organized, and closing the door as soon as possible.
■Is the room humid? It is normal for moisture to build up inside the refrigerator when the room air is humid.
■Is the food packaged correctly? Check that all food is securely wrapped. Wipe off damp food containers before placing them in the refrigerator.
■Is the control set correctly for the surrounding conditions? See “Using the Control(s),” depending on your model.
■Was a
The doors are difficult to open
■Are the gaskets dirty or sticky? Clean gaskets and the surface that they touch. Rub a thin coat of paraffin wax on the gaskets following cleaning.
The doors will not close completely
■Are food packages blocking the door open? Rearrange containers so that they fit more tightly.
■Is the ice bin out of position? Push the ice bin in all the way.
■Are the crisper cover, pans, shelves, bins, or baskets out of position? Put these items into their correct positions. See “Refrigerator Features” for more information.
■Are the gaskets sticking? Clean gaskets and the surface that they touch. Rub a thin coat of paraffin wax on the gaskets following cleaning.
■Does the refrigerator wobble or seem unstable? Level the refrigerator. See “Adjust the Doors.”
■Were the doors removed during product installation and not properly replaced? Remove and replace the doors according to “Refrigerator Doors,” or call a qualified service technician.
ASSISTANCE OR SERVICE
Before calling for assistance or service, please check
“Troubleshooting.” It may save you the cost of a service call. If you still need help, follow the instructions below.
When calling, please know the purchase date and the complete model and serial number of your appliance. This information will help us to better respond to your request.
If You Need Replacement Parts
If you need to order replacement parts, we recommend that you only use factory specified replacement parts. Factory specified replacement parts will fit right and work right because they are made with the same precision used to build every new KitchenAid® appliance.
To locate factory specified replacement parts in your area, call our Customer Interaction Center telephone number or your nearest designated service center.
In the U.S.A.
Call the KitchenAid Customer Interaction Center toll free:
Our consultants provide assistance with:
■Features and specifications on our full line of appliances.
■Installation information.
■Use and maintenance procedures.
■Accessory and repair parts sales.
■Specialized customer assistance (Spanish speaking, hearing impaired, limited vision, etc.).
■Referrals to local dealers, repair parts distributors, and service companies. KitchenAid designated service technicians are trained to fulfill the product warranty and provide
To locate the KitchenAid designated service company in your area, you can also look in your telephone directory Yellow Pages.
For Further Assistance
If you need further assistance, you can write to KitchenAid with any questions or concerns at:
KitchenAid Brand Home Appliances
Customer Interaction Center
553 Benson Road
Benton Harbor, MI
Please include a daytime phone number in your correspondence.
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