The water dispenser will not operate properly

Freezer door closed completely? Close the door firmly. If it does not close completely, see “The doors will not close completely.”

Refrigerator connected to a water supply and the supply shutoff valve turned on? Connect refrigerator to water supply and turn water shutoff valve fully open.

Is the water pressure at least 30 psi (207 kPa)? The water pressure to the home determines the flow from the dispenser. See “Water Supply Requirements.”

Kink in the home water source line? Straighten the water source line.

New installation? Flush and fill the water system.

Water filter installed on the refrigerator? The filter may be clogged or incorrectly installed.

Is a reverse osmosis water filtration system connected to your cold water supply? See “Water Supply Requirements” in either the Installation Instructions or the Use and Care Guide.

Water is leaking from the dispenser

NOTE: One or two drops of water after dispensing is normal.

Glass not being held under the dispenser long enough? Hold the glass under the dispenser 2 to 3 seconds after releasing the dispenser lever.

New installation? Flush the water system. See “Prepare the Water System” or “Water and Ice Dispensers.”

Recently changed water filter? Flush the water system. See “Prepare the Water System” or “Water and Ice Dispensers.”

The dispenser water is not cool enough

NOTE: Water from the dispenser is chilled to only 50°F (10°C).

New installation? Allow 24 hours after installation for the water supply to cool completely.

Recently dispensed large amount of water? Allow 24 hours for water supply to cool completely.

Water not been recently dispensed? The first glass of water may not be cool. Discard the first glass of water.

Refrigerator connected to a cold water pipe? Make sure the refrigerator is connected to a cold water pipe. See “Water Supply Requirements.”

ACCESSORIES

To order replacement filters, call 1-800-442-9991and ask for the part number listed below or contact your authorized KitchenAid dealer. In Canada, call 1-800-807-6777.

Stainless Steel Cleaner and Polish:

Order Part #4396920

Standard Base Filter Cartridge:

Order Part #4396841 (T2RFWG2)

In Canada, Order Part #4396841B (T2RFWG2)

WATER FILTER

CERTIFICATIONS

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KitchenAid W10167112A, W10167098A Accessories, Water Filter Certifications, Water dispenser will not operate properly