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ASSISTANCE OR SERVICEBefore calling for assistance or service, please check
“Troubleshooting.” It may save you the cost of a service call. If
you still need help, follow the instructions below.
When calling, please know the purchase date and the complete
model and serial number of your appliance. This information will
help us to better respond to your request.
If you need replacement parts
If you need to order replacement parts, we recommend that you
use only factory specified parts. These factory specified parts will
fit right and work right because they are made with the same
precision used to build every new KITCHENAID® appliance.
To locate factory specified parts in your area, call us or your
nearest KitchenAid designated service center.
In the U.S.A.
Call the KitchenAid Customer eXperience Center toll free:
1-800-422-1230 or visit our website at www.kitchenaid.com.
Our Consultants Provide Assistance With:
■Features and specifications on our full line of appliances.
■Installation information.
■Use and maintenance procedures.
■Accessory and repair parts sales.
■Specialized customer assistance (Spanish speaking, hearing
impaired, limited vision, etc.).
■Referrals to local dealers, repair parts distributors and service
companies. KitchenAid designated service technicians are
trained to fulfill the product warranty and provide after-
warranty service, anywhere in the United States.
To locate the KitchenAid designated service company in your
area, you can also look in your telephone directory Yellow
Pages.
For Further Assistance
If you need further assistance, y ou can write to KitchenAid with
any questions or concerns at:
KitchenAid Brand Home Appliances
Customer eXperience Center
553 Benson Road
Benton Harbor, MI 49022-2692
Please include a daytime phone number in your correspondence.
In Canada
Call the KitchenAid Canada Customer eXperience Centre toll
free: 1-800-807-6777 or visit our website at www.kitchenaid.ca.
Our Consultants Provide Assistance With:
■Features and specifications on our full line of appliances.
■Use and maintenance procedures.
■Accessory and repair parts sales.
■Referrals to local dealers, repair parts distributors and service
companies. KitchenAid Canada designated service
technicians are trained to fulfill the product warranty and
provide after-warranty service, anywhere in Canada.
For Further Assistance
If you need further assistance, y ou can write to KitchenAid
Canada with any questions or concerns at:
Customer eXperience Centre
KitchenAid Canada
200 - 6750 Century Ave.
Mississauga, Ontario L5N 0B7
Please include a daytime phone number in your correspondence.
Accessories
To ensure the proper functioning of your compactor, use
KITCHENAID® replacement parts only. To order replacement
parts or accessories, call 1-800-462-3819 and ask for the
appropriate part number listed below or contact your authorized
KitchenAid dealer. In Canada, call 1-800-807-6777.
Replacement Parts
■Replacement Bags: Call for Part Number.
■Charcoal Air Filters: Part Number 4151750
■Air Fresheners (scent):
Fresh Green Apple—Part Number 9872166GA
Lavender—Part Number 9872166L
Lemon Grove—Part Number 9872166LG
Color Panel Kits and Handles
See section “Installing a Custom Panel” for custom panel
dimensions.
■Color Panel with Handles:
Cobalt Blue—Part Number 4396299
Empire Red—Part Number 4396300
Majestic Yellow—Part Number 4396301
Black—Part Number 4396296
White—Part Number 4396297
Biscuit—Part Number 4396298
■Handles:
Brushed Stainless Steel—Part Number 9871564
White—Part Number 9871564W
Black—Part Number 9871564B
Biscuit—Part Number 9871564T