KitchenAid W10597142A manual If you, Recommended Solutions, Burners will

If you	Recommended Solutions
experience
Burners will	If this is the first time the cooktop is being used, turn on any one of the burner knobs to release air from the gas lines.
not operate	Be sure the control knob is pushed in before turning to a setting.
	A burner port (hole) may be clogged or the igniter may need cleaning. Refer to “Cleaning the Burners: Tips” in the “Key Usage
	Tips” section.
	Check that the burner base and caps are positioned correctly. Refer to “Placement of Burner Heads and Caps” in the “Key
	UsageTips” section.

Burner flames	Compare the flame to the illustrations below. If the flames look like A, call for
are uneven,	service. Normal flames look like B or C. If LP (propane) gas is being used, the
yellow and/or	cooktop may have been converted improperly. Contact a service technician or
noisy	refer to the “Assistance or Service” section in the Use and Care Guide.
	A burner port (hole) may be clogged. Refer to “Cleaning the Burners: Tips” in
	the “Key Usage Tips” section.
	Check to be sure the burner caps are positioned correctly. Refer to “Placement
	of Burner Heads and Caps” in the “Key Usage Tips” section.

Yellow Flames	Yellow Tips on	Soft Blue
Call for Service	Outer Cones	Flames
	Normal for LP Gas	Normal for
		Natural Gas

When a knob	Sparking/clicking of all the burners is normal operation. A burner will light only if the knob is pushed in and turned to the
is pushed, all	position.
burners spark
Burner is	If the burner is wet or dirty, clean and/or let the burner dry.
making a
popping noise
Excessive	Be sure the cookware is approximately the same size as the cooking area and surface burner.
heat around	Cookware should not extend more than ½" (13 mm) outside the cooking area.
the cookware	Adjust the flame so that it does not wrap around the cookware.
on cooktop
Cooking	Check the following:
results are not	■ Be sure the proper cookware is being used. Refer to the “Cooking with Your Cooktop” section.
what expected
	■ Check the heat level. Refer to “Excessive heat around the cookware on cooktop.”
	■ Check the level of the cooktop. Refer to the Installation Instructions.
Flame too	Ensure the cooktop gas supply is correct (LP or Natural gas). These cooktops come from the factory set for Natural gas.
High or too	Refer to the Installation Instructions to verify that the pressure regulator is installed correctly and the line pressure and the gas
Low
	line pressure is correct.

7