Knoll HSMIDA4 Wiring, Connection and Operation, Troubleshooting, Non HDCP Compliant Devices

Wiring:

Gently connect all HDMI inputs and outputs with the shortest HDMI cables you can find. Make sure the HDMI cables and especially the connectors are top quality.

Connection and Operation:

After connecting the HDMI wires, insert the 5 volt plug on the power supply to the HDMIDA2. Next plug the AC side of the power supply into the wall outlet. Turn on the power switch.

Troubleshooting:

If the HDMIDA2 does not appear to be functioning, make certain the source and the destination devices connected are functioning and turned on. Reconnect the devices using maximum 3 meter (10 foot) long cables (in other words make sure the problem is not long cables in which case a HDMI balun may be required). If the signal is present then make sure the HDMIDA2 is getting power. If it still does not work carefully inspect the cables and connectors for any damage.

Non HDCP Compliant Devices:

If a destination device does not appear to work, make certain that the device is HDCP compliant. A non-HDCP compliant device will not work with a signal that has HDCP encoding present.

If problems are experienced with this product, please call our tech line for help at 1 800 566 5579.