![](/images/backgrounds/202404/bg2d.png)
www.kodak.com/go/support 39
6Troubleshooting
For step-by-step product support, visit www.kodak.com/go/c1013support and select
Interactive Troubleshooting & Repairs.
Camera problems
If... Try one or more of the following
Camera does not
turn on.
■Install new batteries (see page 1).
■Charge rechargeable batteries.
Camera does not
turn off.
■Remove the battery, then reinsert or replace it. If the camera still does
not function, visit www.kodak.com/go/c1013support and select
Interactive Troubleshooting & Repairs.
Pictures remaining
number does not
decrease after
taking a picture.
■The camera is operating normally. Continue taking pictures.
Short battery life
with Ko dak Ni -MH
rechargeable
digital camera
batteries.
■Wipe the contacts with a clean, dr y cloth (see page 51) before loading
batteries in the camera.
■Limit the following activities that quickly deplete battery power:
reviewing pictures/videos on the LCD; excessive use of the flash.
■If you own an EasyShare camera dock series 3 or EasySha re printer
dock series 3, use the Battery Refresh feature.
Stored pictures are
corrupted.
■Retake pictures. Do not remove card while the camera is accessing it.
Keep rechargeable batteries charged.
■Transfer pictures to the computer (see page 35).
In Review mode,
you do not see a
picture (or the
expected picture)
on the LCD screen.
■Check the image storage location setting (see page27).