Troubleshooting

If...

Try one or more of the following

Memory card full.

Insert a new card (see page 3).

 

Transfer pictures to the computer (see page 35).

 

Delete pictures/videos (see page 14).

 

 

Memory card and

Transfer pictures to the computer (see page 35).

internal memory

Delete pictures/videos (see page 14), or insert a new card

full.

(see page 3).

 

 

 

Camera/computer communications

If...

Try one or more of the following

The computer does

Visit www.kodak.com/go/c1013support.

not communicate

Turn on the camera (see page 2).

with the camera.

Install new batteries (see page 1) or charge rechargeable batteries.

 

 

Connect the USB cable to camera and computer port (see page 35).

 

Install the software (see page 34).

 

Disconnect the USB cable. Close all software applications. Re-install

 

the software (see page 34).

 

Disconnect camera from the computer. Close all software applications,

 

reconnect camera.

 

 

Cannot transfer

Disconnect the USB cable. (If using camera dock or printer dock,

pictures.

disconnect cable and remove camera from dock). Close all open

(The Add New

applications. Re-install the software (see page 34).

Disconnect the USB cable. Close all software applications. Re-install

Hardware Wizard

cannot locate

the software (see page 34).

drivers.)

 

 

 

www.kodak.com/go/support

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Image 47
Kodak C1013 manual Camera/computer communications, With the camera