Troubleshooting

Computer/connectivity problems

If...

Try one or more of the following

Computer does not

Insert a charged battery (page 1).

communicate with

Turn on the camera.

the camera

Make sure proper USB cable is securely connected on camera and

 

 

computer port (page 17). (If using an EasyShare dock, check all

 

cable connections. Make sure the camera is seated on the dock.)

 

Make sure the EasyShare software is installed (page 16).

 

 

Pictures do not

Click the Help button in the EasyShare software.

transfer to computer

 

 

 

Slide Show does not

Adjust the camera Video Out setting (NTSC or PAL, page 35).

run on an external

Make sure the external device settings are correct (see the device’s

video device

user’s guide).

 

 

46

www.kodak.com/go/support

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Kodak C340 Computer/connectivity problems, Insert a charged battery, Turn on the camera, Camera, Video device User’s guide