Troubleshooting

www.kodak.com/go/support 43

LCD screen messages
Cannot transfer
pictures.
(The Add New
Hardware Wizard
cannot locate
drivers.)
■Disconnect the USB cable. (If using camera dock or printer dock,
disconnect cable and remove camera from dock). Close all open
applications. Re-install the software (see page35).
■Disconnect the USB cable. Close all software applications. Re-install
the software (see page 35).
If... Try one or more of the following
No images to
display
■Change image storage location setting (see page24).
Memory card
requires
formatting
■Insert a new card (see page 3) or format the card (see page26).
Caution: Formatting a card deletes all pictures and videos,
including protected files.
Memory card
cannot be read
(Please format
memory card or
insert another
card)
Only one USB
connection
allowed.
Disconnect cable
or rem. (remove)
camera from dock.
■Unplug the USB cable from the camera.
If... Try one or more of the following