Troubleshooting
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In Review mode,
you do not see a
picture (or the
expected picture)
on the LCD screen.
■Check the image storage location setting (see page 24).
In Review mode, a
blue or black
screen is displayed
instead of a
picture.
■Transfer the picture to the computer (see page36), then format the
card in the camera (see page 26).
Caution: Formatting a card deletes all pictures and videos,
including protected files.
Shutter button
does not work.
■Turn on the camera (see page 2).
■Transfer pictures to the computer (see page 36), delete pictures from
the camera (see page14), switch image storage locations (see
page 24), or insert a card with available memory (see page 3).
Picture is too light. ■Move so there is at least 2 ft (0.6 m) between the came ra and the
subject.
■Decrease Exposure Compensation (see page27).
Picture is not clear. ■Clean the lens (see page50).
■Make sure your camera is not in Close-up mode.
■Move so there is at least 2 ft (0.6 m) between the camera and the
subject.
■Place the camera on a flat, steady surface or use a tripod.
Picture is too dark. ■Turn on the flash (see page 7).
■Move so there is no more than 11.8 ft (3.6 m) in wide angle and
6.9 ft (2.1 m) in telephoto between th e camera and the subject.
■Use Fill flash (see page7) or change you r position so light is not
behind the subject.
■Increase Exposure Compensation (see page27).
If... Try one or more of the following