40 www.kodak.com/go/support
6Troubleshooting
For step-by-step product support, visit www.kodak.com/go/c613support and select
Interactive Troubleshooting & Repairs.
Camera problems
If... Try one or more of the following
Camera does not
turn on.
■Install new batteries (see page 1).
■Charge rechargeable batteries.
Camera does not
turn off.
■Remove the battery, then reinsert or replace it. If the camera still does
not function, visit www.kodak.com/go/c613support and select
Interactive Troubleshooting & Repairs.
Pictures remaining
number does not
decrease after
taking a picture.
■The camera is operating normally. Continue taking pictures.
Short battery life
with Kodak Ni-MH
rechargeable
digital camera
batteries.
■Wipe the contacts with a clean, dry cloth (see page 52) before loading
batteries in the camera.
■Limit the following activities that quickly deplete battery power:
reviewing pictures/videos on the LCD; excessive use of the flash.
■If you own an EasyShare camera dock series 3 or EasyShare printer
dock series 3, use the Battery Refresh feature.
Stored pictures are
corrupted.
■Retake pictures. Do not remove card while the camera is accessing it.
Keep rechargeable batteries charged.
■Transfer pictures to the computer (see page 36), then format the card
in the camera (see page 26).
Caution: Formatting a card deletes all pictures and videos,
including protected files.