Troubleshooting

If...

Try one or more of the following

Camera does not

Purchase a certified SD/MMC card.

recognize

Reformat the card (see page 26).

SD/MMC card.

Caution: Formatting a card deletes all pictures and videos,

 

 

including protected files.

 

Insert a card into the slot, then push to seat (see page 3).

 

 

Camera freezes up

Turn the camera off, then back on. Make sure the camera is turned off

when a card is

before inserting or removing a card.

inserted or

 

removed.

 

 

 

Memory card full.

Insert a new card (see page 3), transfer pictures to the computer (see

 

page 36), or delete pictures (see page 14).

 

 

Memory card and

Transfer pictures to the computer (see page 36), then format the card

internal memory

or internal memory (see page 26).

full.

Caution: Formatting a card deletes all pictures and videos,

 

including protected files.

 

 

Camera/computer communications

If...

Try one or more of the following

The computer does

Visit www.kodak.com/go/c613support.

not communicate

Turn on the camera (see page 2).

with the camera.

Install new batteries (see page 1) or charge rechargeable batteries.

 

 

Connect the USB cable to camera and computer port (see page 36).

 

Install the software (see page 35).

 

Disconnect the USB cable. Close all software applications. Re-install

 

the software (see page 35).

 

Disconnect camera from the computer. Close all software applications,

 

reconnect camera.

 

 

42

www.kodak.com/go/support

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Image 48
Kodak C613 manual Camera/computer communications