Troubleshooting

If...

Try one or more of the following

Camera does not

■ Purchase a certified SD/MMC card.

recognize

■ Reformat the card (see page 26).

SD/MMC card.

Caution: Formatting a card deletes all pictures and videos,

 

 

including protected files.

 

■ Insert a card into the slot, then push to seat (see page 3).

 

 

Camera freezes up

■ Turn the camera off, then back on. Make sure the camera is turned off

when a card is

before inserting or removing a card.

inserted or

 

removed.

 

 

 

Memory card full.

■ Insert a new card (see page 3), transfer pictures to the computer (see

 

page 36), or delete pictures (see page 14).

 

 

Memory card and

■ Transfer pictures to the computer (see page 36), then format the card

internal memory

or internal memory (see page 26).

full.

Caution: Formatting a card deletes all pictures and videos,

 

including protected files.

 

 

Camera/computer communications

If...

Try one or more of the following

The computer does

■ Visit www.kodak.com/go/c613support.

not communicate

■ Turn on the camera (see page 2).

with the camera.

■ Install new batteries (see page 1) or charge rechargeable batteries.

 

 

■ Connect the USB cable to camera and computer port (see page 36).

 

■ Install the software (see page 35).

 

■ Disconnect the USB cable. Close all software applications. Re-install

 

the software (see page 35).

 

■ Disconnect camera from the computer. Close all software applications,

 

reconnect camera.

 

 

42

www.kodak.com/go/support

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Image 48
Kodak C613 manual Camera/computer communications