Troubleshooting

Status

Solution

 

Memory card not

Card may be corrupted. Format card in camera (see page 33).

 

recognized or camera

Use another memory card.

 

freezes with card.

 

 

 

 

 

 

Computer/connectivity problems

 

 

 

 

 

Status

Solution

 

Computer does not

Insert a charged battery (page 2).

 

communicate with

Turn on the camera.

 

the camera

Make sure the proper USB cable is connected on camera and

 

 

 

 

 

 

computer port (page 14). (If using an EasyShare dock, check all

 

 

 

cable connections. Make sure the camera is seated on the dock.)

 

 

 

Make sure the EasyShare software is installed (page 13).

 

 

 

 

 

Pictures do not

See EasyShare software Help for details.

 

transfer to computer

 

 

 

 

 

 

Slide Show does not

Adjust the camera Video Out setting (see page 32).

 

run on an external

Make sure the external device settings are correct (see the device’s

 

video device

user’s guide).

 

 

 

 

 

Picture quality problems

 

 

 

 

 

Status

 

Solution

 

Picture is not clear

 

To automatically set exposure and focus, press the Shutter button

 

 

 

halfway. When the Ready light turns green, press the Shutter button

 

 

 

completely down to take the picture.

 

 

 

Clean the lens (page 58).

 

 

 

Make sure camera is not in Close-up mode if you are more than 21

 

 

 

in. (0.7 m) from your subject.

 

 

 

Place the camera on a flat, steady surface or use a tripod, especially

 

 

 

in high-zoom settings or in low light.

 

46

 

www.kodak.com/go/support

 

Page 52
Image 52
Kodak C663 manual Computer/connectivity problems, Picture quality problems