5

Troubleshooting

For step-by-step product support, visit www.kodak.com/go/c663support and select

Interactive Troubleshooting & Repairs.

Camera problems

Status

Solution

Camera does not

Remove battery and verify that it’s the correct type, then reinsert it.

turn on

Insert a new or charged battery.

Camera does not

Connect the camera to a Kodak 3-volt AC adapter (sold separately),

turn off and the lens

then try again. See page 57 for more battery information.

does not retract

 

 

 

Camera buttons and

 

controls do not

 

function

 

 

 

Lens does not extend

Confirm that the battery in camera is charged.

when camera turns

Turn camera off, then on again. (Lens does not extend in Favorites

on or does not retract

mode.)

 

If problem still exists, get help (page 49).

 

 

LCD is black or does

Push the LCD button to change the display.

not turn on

 

 

 

In Review, a blue or

Transfer the picture to the computer.

black screen is

Transfer all pictures to the computer (page 14).

displayed instead of

Take another picture. If problem continues, try internal memory

a picture

and/or another memory card.

 

 

 

Picture orientation is

Set the Orientation Sensor to ON (see page 33).

not accurate

 

 

 

44

www.kodak.com/go/support

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Kodak C663 manual Camera problems, Interactive Troubleshooting & Repairs, Status Solution