Troubleshooting the optional printer hard disk accessory
Item | Explanation |
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Printer does not | Turn the printer off and verify that the hard disk accessory is inserted |
recognize the hard disk | correctly and is securely fastened. Print a configuration page to |
accessory. | confirm that the hard disk accessory has been recognized (see |
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Disk is not initialized. | Use the |
DISK x NOT | based HP LaserJet Utility to initialize the disk. |
INITIALIZED |
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Disk failure. | Turn the printer off and make sure that the EIO disk is inserted |
EIO x DISK | correctly and securely fastened. If the control panel message |
NOT FUNCTIONAL | continues to be displayed, the disk drive needs to be replaced. |
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Disk is write protected. | Fonts and forms cannot be stored on the disk when the disk is write |
DISK IS | protected. Use the |
WRITE PROTECTED | Manager or the |
| write protection from the disk. |
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Attempted to use a | If you are using PCL, print the PCL Font Page, and verify that the |
font is on the disk. If you are using PS, print the PS Font Page and |
the printer substituted a make sure that the font is on the disk. If the font is not on the disk,
different font. | use the HP Resource Manager or the |
| HP LaserJet Utility to download the font. (See “PCL or PS font list” |
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146 Chapter 4 - Problem solving | EN |