HP 4100TN, 4100N manual Printer messages Message Explanation or recommended action

Printer messages

Message	Explanation or recommended action
ACCESS DENIED	The printer control panel function you are trying to access has been
MENUS LOCKED	locked to prevent unauthorized access.
	See your network administrator.
BAD DUPLEXER	The duplexer is not properly connected to the printer.
CONNECTION	Ensure that the right-angle power cord that shipped with the printer
	is being used.
	Try removing and reinstalling the duplexer. Then turn the printer off
	and back on.
BAD ENV FEEDER	The envelope feeder is not connected properly to the printer.
CONNECTION	Try removing and reinstalling the envelope feeder. Then turn the
	printer off and back on.
BAD OPT TRAY	There is a problem with an optional 500-sheet paper tray connection
CONNECTION	with the printer:
	• the tray is not connected properly
	• more than two optional 500-sheet paper trays have been installed
	(the printer cannot support more than four trays total)
	• the electronics in the paper tray are faulty
	Try removing and reinstalling the paper tray. Then turn the printer off
	and back on.
CANNOT DUPLEX	The printer cannot duplex because the rear output bin is open.
CLOSE REAR BIN	Close the rear output bin.
CHECK INPUT	The optional input tray cannot feed paper to the printer because a
DEVICE	door or paper guide is open.
alternates with	Check the doors and paper guides and close any that are open.
PAPER PATH OPEN
PLEASE CLOSE IT
CHECK OUTPUT	The optional output device is not properly connected to the printer. A
DEVICE	proper connection must be made for printing to continue.
alternates with
CLOSE OUTPUT
DELIVERY PATH
CHECKING PAPER	The engine is checking for possible paper jams or paper that was not
PATH	cleared from the printer.
CLOSE TOP COVER	The top cover is open and must be closed for printing to continue.
DISK DEVICE	The EIO disk had a critical failure and can no longer be used.
FAILURE	Remove the EIO disk and replace it with a new one.

112 Chapter 4 - Problem solving EN