Printer messages
Message | Explanation or recommended action |
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ACCESS DENIED | The printer control panel function you are trying to access has been |
MENUS LOCKED | locked to prevent unauthorized access. |
| See your network administrator. |
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BAD DUPLEXER | The duplexer is not properly connected to the printer. |
CONNECTION | Ensure that the |
| is being used. |
| Try removing and reinstalling the duplexer. Then turn the printer off |
| and back on. |
|
|
BAD ENV FEEDER | The envelope feeder is not connected properly to the printer. |
CONNECTION | Try removing and reinstalling the envelope feeder. Then turn the |
| printer off and back on. |
|
|
BAD OPT TRAY | There is a problem with an optional |
CONNECTION | with the printer: |
| • the tray is not connected properly |
| • more than two optional |
| (the printer cannot support more than four trays total) |
| • the electronics in the paper tray are faulty |
| Try removing and reinstalling the paper tray. Then turn the printer off |
| and back on. |
|
|
CANNOT DUPLEX | The printer cannot duplex because the rear output bin is open. |
CLOSE REAR BIN | Close the rear output bin. |
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|
CHECK INPUT | The optional input tray cannot feed paper to the printer because a |
DEVICE | door or paper guide is open. |
alternates with | Check the doors and paper guides and close any that are open. |
| |
PAPER PATH OPEN |
|
PLEASE CLOSE IT |
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CHECK OUTPUT | The optional output device is not properly connected to the printer. A |
DEVICE | proper connection must be made for printing to continue. |
alternates with |
|
CLOSE OUTPUT |
|
DELIVERY PATH |
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CHECKING PAPER | The engine is checking for possible paper jams or paper that was not |
PATH | cleared from the printer. |
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CLOSE TOP COVER | The top cover is open and must be closed for printing to continue. |
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DISK DEVICE | The EIO disk had a critical failure and can no longer be used. |
FAILURE | Remove the EIO disk and replace it with a new one. |
112 Chapter 4 - Problem solving | EN |