4 Does the job print as expected? (Continued on the following page.)

NO ➜

Print is garbled or only a

Printing

Print speed is

A control

portion of the page prints

stops in the

slower than

panel setting

 

middle of

expected.

is not taking

 

the job.

 

 

effect.

 

 

 

 

 

 

• Check that you are using the

•

CANCEL JOB

•

Simplify the print

• Check settings

proper printer driver (see

 

might have been

 

job.

in the printer

“Choose the right printer driver for

 

pressed.

•

Add more

driver or

your needs” on page 37).

•

Check that the

 

memory to the

software

• The data file sent to the printer

 

power supplied

 

printer (see

application.

might be corrupt. To test, try

 

to the printer is

 

“Printer memory

(Printer driver

printing it on another printer (if

 

steady, and

 

and expansion”

and software

possible), or try a different file.

 

meets printer

 

on page 229).

commands

• Check the interface cable

 

specifications

•

Turn banner

override control

connections. Test the cable by

 

(see “Electrical

 

pages off. (See

panel settings.)

trying it on another computer (if

 

specifications”

 

your network

 

possible).

 

on page 201).

 

administrator.)

 

• Replace the interface cable with

 

 

•

Note that slower

 

a high-quality cable (see

 

 

 

speeds should

 

“Ordering information” on

 

 

 

be expected if

 

page 22).

 

 

 

you are printing

 

• Reduce the job’s complexity, print

 

 

 

narrow paper,

 

at a lower resolution (see the

 

 

 

printing from

 

description of “RESOLUTION=

 

 

 

tray 1, using

 

FASTRES 1200” on page 217), or

 

 

 

HIGH 2 fuser

 

install more printer memory (see

 

 

 

mode, or have

 

“Printer memory and expansion”

 

 

 

small paper

 

on page 229).

 

 

 

speed set to

 

• You might be missing a printer

 

 

 

slow.

 

message that could help you

 

 

 

 

 

solve the problem. From the

 

 

 

 

 

Configuration Menu in the printer

 

 

 

 

 

control panel, temporarily turn the

 

 

 

 

 

Clearable Warnings and Auto

 

 

 

 

 

Continue settings off (see

 

 

 

 

 

“CLEARABLE WARNINGS=JOB” on

 

 

 

 

 

page 220 and “AUTO CONTINUE=

 

 

 

 

 

ON” on page 220) and then print

 

 

 

 

 

the job again.

 

 

 

 

 

 

 

 

 

 

 

140 Chapter 4 - Problem solving

EN