Printer maintenance | HP 4100N, 4100TN manual

3 Printer maintenance

Overview

This chapter explains basic printer maintenance:

●managing the toner cartridge

●cleaning the printer

●cleaning the fuser (manual and automatic)

●performing preventative maintenance

●configuring alerts

EN	Overview 83

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HP 4100N, 4100TN manual Printer maintenance

Contents

User guide Page User Guide Trademark Credits Contents Printing tasks Problem solving Service and support Appendix B Control panel menus Index Navigational features in this guide How to use this online user guide Magnifying the Page View Features of Acrobat Reader Browsing with thumbnails Paging through a documentFinding words Printing the document Choose All n pages n represents the total number of pages Setting up the printer Where to look for more informationHP JetDirect Print Server Administrator’s Guide Getting Started Guide Accessory guides Using the printerOnline Help HP Fast InfraRed Receiver User Guide Overview Printer basics Printer features and benefits Expandable design HP LaserJet Printer configurationsHP LaserJet 4100N HP LaserJet 4100TN Printer parts front view, HP LaserJet 4100/4100N printer Printer parts and locations Printer parts back view Accessories and supplies Ordering information Ordering through service or support providersItems and part numbers Ordering directly through the embedded web server Ordering directly through the printer software Paper handling Part number Description or use Cables and interfaces Part number Description or use Hardware Part number Description or use Documentation Maintenance Part number Description or use HP LaserJet Paper Printing supplies Part number Description or use HP Premium Choice LaserJet Control panel layout Light Indication when litControl panel Control panel lights Key Function Control panel keys Using the printer online help system Control panel menus To change a control panel settingTo print a control panel menu map Software provided Printer softwarePage Operating system PCL 5e Printer driversPPDs Software for Windows-based computers Access the Windows printer driver Printer driver help Choose the right printer driver for your needsHP Resource Manager HP JetSend communications technology Networked devices How the JetSend communications technology works PostScript Printer Description files PPDs Software for Macintosh computersHP LaserJet Utility Software for networks HP Web JetAdmin Printer basics Printing tasks Printing to the top output bin Selecting the output bin Printing to the rear output bin Loading tray On the next Loading trays 2, 3,Page Printing both sides of paper optional duplexer Guidelines for printing both sides of paper Tray Placement for paper requiring a specific orientation Long-edge portrait Landscape Short-edge Portrait Layout options for printing both sides of paper Printing small or narrow paper Printing special paperPaper single-sided Paper orientation for trays 2, 3, Paper orientation for tray Printing envelopes Loading envelopes in tray Feeder Feeding envelopes automatically optional envelope Inserting and removing the envelope feeder Loading envelopes in the envelope feeder Page Do not Printing labels Printing transparencies Printing cards, custom-size, and heavy paper Setting custom paper sizesGuidelines for printing custom-size paper Tray Minimum size Maximum size Front edge Advanced printing tasks Using features in the printer driverPrinter collation Scaling page image ZoomSmart Saving printer setup information Quick SetsPrinting booklets Printing with a watermark Printing multiple pages on one sheet of paper n-up Different first Understanding tray order Customizing what tray is used for printing Customizing tray 1 operation SettingExplanation Benefits of printing by type and size of paper Printing by type and size of paper locking traysTo print by type and size of paper Manually feeding paper from tray Quick copying a job Job retention featuresPrinting additional copies of a quick copy job Deleting a quick copy job Printing the remaining copies of a held job Proofing and holding a job Deleting a held job Specifying a private job Printing a private jobReleasing a private job Deleting a private job Printing a stored job Storing a print job Deleting a stored job Setting up to print with Macintosh computers Setting up to print with WindowsPrinting with the optional HP Fast InfraRed Receiver Select Printer IR Infrared and click OK Printing a job Interrupting and resuming printing Printer maintenance Managing the toner cartridge Toner cartridge authenticationHP toner cartridges Non-HP toner cartridges Using the embedded web server Using the printer control panelToner cartridge storage Toner cartridge life expectancy Using HP Web JetAdmin Using printer softwareCartridge interaction shaking When toner is out When toner is lowToner low and toner out conditions General guidelines Cleaning the printer Cleaning procedure Reinstall the toner cartridge, close Running the cleaning page manually Cleaning the fuser Press Item until Auto Cleaning FREQUENCY=2000 appears Running the cleaning page automatically Performing preventative maintenance For See the following Configuring alerts Problem solving Clearing paper jams Back Front Paper jam locations Clearing jams from the top cover and toner cartridge areas Page Optional envelope feeder Clearing jams from Open and close the top cover to Trays 2, 3, Clearing jams from the input tray areasPage Clearing jams from the optional duplexer Page Clearing jams from the output areas Clearing jams from the fuser area On the next Page If paper jams occur frequently, try the following Solving repeated paper jams Understanding printer messages Using the printer online help systemIf a message persists Printer messages Message Explanation or recommended action Operation Failed Disk FileSystem is Full Disk is External Device Envelope FeederFlash Device Flash File Memory Settings Install TonerInput Device Condition Simplified CleaningDetected Continue Offline Toner LOW RAM Disk FileToner OUT Tray 1 Load Tray 1 Type = Tray Size =Unable to Mopy JOB Press GO to MemoryContinue TOO Cycle Power to Printer ErrorCycle Power to Continue Parallel I/O Remove Fuser ErrorSealing Tape From Toner Cycle Power Storage Error Service ErrorCheck Settings Permanent Printer messages Message 8x.yyyy EIO z Error Mopy disk error messages Mopy disk error messages Image defect table Correcting output quality problems See White spots on Light print entire Light print partialSpecks Lines Dropouts Toner smear Gray background Repeating defects Loose toner Misformed characters Repeating imageSkew Wrinkles or creases Curl or waveVertical white lines White spots on black Tire tracks Troubleshooting flowchart Determining printer problemsDoes the control panel display READY? Go to step YES Can you print a configuration page see Can you print from a software application? Does the job print as expected? on the following Does the job print as expected? RESOLUTION= Does the printer select the proper trays For other problems Can you print from a software Troubleshooting flowchart for Macintosh users Index, or the printer Check the Contents, Renaming the printer Selecting an alternate PPDClick Select PPD Initialized Troubleshooting the optional printer hard disk accessory PS troubleshooting ItemExplanation Troubleshooting PS Or compatible driver Troubleshooting optional HP Fast InfraRed Receiver problems Troubleshooting optional HP Fast InfraRed Receiver problems Communicating with an optional HP JetDirect print server Menu map Checking the printer configuration Configuration Configuration Supplies status Supplies status To print a PCL or PS font list PCL or PS font list Online services HP Customer Care Service and SupportWorld Wide Web Service and support Argentina HP service parts information CD HP direct ordering for accessories or suppliesHP service agreements HP direct ordering for genuine HP parts HP SupportPacks HP fraud hotline Customer support options worldwide Page In-country/region support numbers Guidelines for repacking the printer Warranty information What Needs to be DONE? Attach a separate sheet if necessary Service information form HP Product Duration of Warranty Hewlett-Packard limited warranty statement Service and support Limited warranty for toner cartridge life License Grant HP software license terms HP software license terms Worldwide country/region sales and service offices France FinlandGermany Hungary GreeceMacedonia, The Former Yugoslav Republic Romania PortugalRussian Federation Slovakia Ukraine SwitzerlandUnited Kingdom Turkey Belize ArgentinaBolivia Brazil El Salvador EcuadorGuatemala Honduras Bangladesh AustraliaChina India Korea, Republic IndonesiaNew Zealand Pakistan Sri Lanka Singapore JapanThailand Vietnam Ishikawa Ibaraki SaitamaShizuoka Kanagawa Angola AlgeriaBahrain Egypt Mozambique MoroccoNamibia Saudi Arabia Zambia United Arab EmiratesZimbabwe Specifications Paper specifications Supported sizes and weights of paper Page Capacity Symptom Problem with paper Solution Guidelines for using paperSupported types of paper Such as those used in some types of thermography Weight Paper weight equivalence table Bristol Index Tag Metric Thickness Weight Transparencies LabelsLabel construction Envelope construction EnvelopesEnvelopes with double-side-seams Envelopes with adhesive strips or flaps Envelope margins Card stock and heavy paperEnvelope storage Type of address Top margin Left margin Card stock guidelines Card stock construction Physical dimensions Printer specifications Printer weight without toner cartridge Environmental specificationsElectrical specifications Printer state Sound power level a Bystander position General specificationsAcoustic emissions per ISO Paper trays Product compatibility matrix Memory Control panel menu map Control panel menus Quick Copy Jobs Menu Value Explanation Quick Copy Jobs MenuJobname COPIES=1 Private/Stored Jobs Menu Value Explanation Private/Stored Jobs Menu Information Menu Explanation Information Menu Print Supplies Status Information Menu ItemExplanationPrint Paper Path Test Paper Handling Menu Values Explanation Paper Handling Menu Plain Tray 1 TYPE=Tray 2 TYPE= Tray 3 TYPE= Mode MENU=NO YES Configure FuserSmall Paper Normal SPEED=NORMAL Slow Printing Menu Values Explanation Printing Menu Inches DIMENSION=Millimeters ORIENTATION= Portrait PCL Font NUMBER= PCL Symbol SET=PCL Font PITCH= PCL Font Point Regular Dark Courier FONT= RegularWide A4=NO Override Print Quality Menu Values Explanation Print Quality Menu ECONOMODE=OFF Create CleaningToner DENSITY=3 Auto Configuration Menu Values Explanation Configuration Menu Maintenance OFF JAM RECOVERY= AutoClearable JOB Auto CONTINUE= TIMEOUT=OFF Hour Print PS ERRORS= OFFRAM DISK=AUTO OFF Quick Copy Menu Values Explanation Menu Accessory Resets Menu Value Explanation Resets Menu POWERSAVE= Resets Menu Value Explanation EIO Menu Values Explanation EIO Menu CFG TCP/IP=NO CFG IPX/SPX=NO CFG LINK=NO Appendix B Control panel menus Printer memory Installing memory Page Saving resources permanent resources Checking memory installation Installing EIO cards/mass storage Appendix C Printer memory and expansion Printer commands Lowercase l Uppercase O Number one Understanding PCL 5e printer command syntax Entering escape characters Combining escape sequencesDOS software application Entry What appears Font list Selecting PCL 5e fonts Common PCL 5e printer commands Common PCL 5e printer commands ?&l#E ?s#B Appendix D Printer commands FCC regulations Regulatory information Protecting the environment Environmental product stewardship program HP Planet Partners toner cartridge recycling program Plastics marking for recyclingRecycling returns Extended warranty Material safety data sheetsNon-U.S. recycling returns Recycled paper Declaration of Conformity Laser safety statement Safety statementsCanadian DOC regulations EMI statement Korea Vcci statement Japan Luokan 1 laserlaite Klass 1 Laser Apparat Laser statement for FinlandVaroitus Varning Varning Embeddedserver web Embedded web server pages Accessing the embedded web server Device pages Home pages Network pages Index IPX/SPX Index Guide Escape sequences combining 237 selecting 156 Etalk setting Fast Infrared Receiver User Guide Envelopes 55 JetDirect Print Server Administrator’s Guide LaserJet paper. See HP LaserJet paper 143 Index Printing 156 PostScript Level 2 emulation Print speed 202 RAM RIP Once Manually feeding Printer personality language 221 Ordering 212 Tray HP UltraPrecise Capacity 189 Loose problem Setting size from control panel Index Index Page Copyright 2002 Hewlett-Packard Company