Printer messages (continued)

Message

Explanation or recommended action

 

 

TRAY 1 LOAD

This message occurs for the following reasons:

[TYPE] [SIZE]

• tray 1 was requested from the application, but the tray is empty

 

 

• the printer cannot find the requested size of paper in the printer

 

If the correct paper size is loaded, the adjustments to the tray have

 

not been set correctly, either in the control panel or on the tray itself.

 

To set the type at the control panel, see the descriptions of TRAY 1

 

TYPE in “Paper Handling Menu” on page 210. To set adjustments on

 

the tray, see “Loading tray 1” on page 46.

 

Load the requested paper into tray 1, or press SELECT to override the

 

message and print on a loaded paper size.

 

If printing does not continue, press GO.

 

If you are trying to print A4- or letter-size paper and this message

 

appears, make sure the default paper size is set correctly from the

 

Printing Menu in the printer control panel and also in the software

 

program (see the description of PAPER SIZE in “Printing Menu” on

 

page 213).

 

Press GO to print from the next available tray.

 

Press -VALUE+to scroll through the available types and sizes.

 

Press SELECT to accept the alternate type or size.

 

Note

 

If custom size is being used, another line appears in the message

 

giving the x and y dimensions of the paper.

 

 

TRAY [x] LOAD

This message occurs for the following reasons:

[TYPE] [SIZE]

• tray 2, 3, or 4 was requested, but the tray is empty

where x is tray 2, 3,

• tray 2, 3, or 4 was requested, but the adjustments are not set for

or 4

the requested type or size

 

 

Make sure that all three paper size adjustments have been made (see

 

the explanation of adjustments in “Loading trays 2, 3, and 4” on

 

page 47). Also make sure that the type has been set at the control

 

panel (see the descriptions of TRAY 2 TYPE, TRAY 3 TYPE, and

 

TRAY 4 TYPE in the “Paper Handling Menu” on page 210).

 

Load the requested paper into the indicated tray, or press SELECT to

 

override the message and print on a loaded paper size.

 

If printing does not continue, press GO.

 

If you are trying to print A4- or letter-size paper and this message

 

appears, make sure the default paper size is set correctly in the

 

Printing Menu at the printer control panel and also in the software

 

program (see the description of PAPER SIZE in “Printing Menu” on

 

page 213).

 

Press GO to print from the next available tray.

 

Press -VALUE+to scroll through the available types and sizes.

 

Press SELECT to accept the alternate type or size.

118 Chapter 4 - Problem solving

EN