Does the job print as expected? (continued)

YES ➜

Go to step 5.

 

 

 

NO

➜

The print job is not formatted

Pages are not fed correctly

There are print

correctly.

or are damaged.

quality problems.

 

 

 

 

• Check that you are using the

• Make sure paper is loaded

•

Adjust the print

proper printer driver (see

correctly and that the guides are

 

resolution (see

“Choose the right printer driver for

not too tight or too loose against

 

“RESOLUTION=

your needs” on page 37).

the paper stack.

 

FASTRES 1200” on

• Check the software settings. (See

• If you are having problems

 

page 217).

the software help.)

printing custom-size paper, see

• Check that REt is on

• Try a different font.

“Guidelines for printing custom-

 

(see “RET=MEDIUM” on

• Downloaded resources might

size paper” on page 63.

 

page 217.

have been lost. You might need to

• If pages are wrinkled or curled,

•

Go to “Correcting

download them again.

or if the image is skewed on the

 

output quality

 

page, see “Correcting output

 

problems” on

 

quality problems” on page 128.

 

page 128.

 

 

 

 

EN

Determining printer problems 141