Configuration | HP 4100TN, 4100N guide

Note

Note

Configuration page

Use the configuration page to view current printer settings, to help troubleshoot printer problems, or to verify installation of optional accessories, such as memory (DIMMs), paper trays, and printer languages.

If an HP JetDirect print server card is installed (HP LaserJet 4100N, 4100TN, and 4100DTN printers), an HP JetDirect configuration page will print out as well.

To print a configuration page at the control panel:

1Press MENU until INFORMATION MENU appears.

2Press ITEM until PRINT CONFIGURATION appears.

3Press SELECT to print the page. Note the pages since last maintenance.

The next page contains an example of the configuration page. The content of the configuration page varies, depending on the options currently installed in the printer.

You can also obtain configuration information from the embedded web server. For details, see “Embedded web server” on page 251.

152 Chapter 4 - Problem solving

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HP 4100TN, 4100N manual Configuration

Contents

User guide Page User Guide Trademark Credits Contents Printing tasks Problem solving Service and support Appendix B Control panel menus Index How to use this online user guide Navigational features in this guide Features of Acrobat Reader Magnifying the Page View Finding words Paging through a documentBrowsing with thumbnails Printing the document Choose All n pages n represents the total number of pages HP JetDirect Print Server Administrator’s Guide Where to look for more informationSetting up the printer Getting Started Guide Online Help Using the printerAccessory guides HP Fast InfraRed Receiver User Guide Printer basics Overview Printer features and benefits Expandable design HP LaserJet 4100N Printer configurationsHP LaserJet HP LaserJet 4100TN Printer parts and locations Printer parts front view, HP LaserJet 4100/4100N printer Printer parts back view Accessories and supplies Items and part numbers Ordering through service or support providersOrdering information Ordering directly through the embedded web server Ordering directly through the printer software Paper handling Part number Description or use Hardware Part number Description or use Cables and interfaces Part number Description or use Maintenance Part number Description or use Documentation Printing supplies Part number Description or use HP LaserJet Paper HP Premium Choice LaserJet Control panel Light Indication when litControl panel layout Control panel lights Control panel keys Key Function Using the printer online help system Control panel menus To change a control panel settingTo print a control panel menu map Printer software Software providedPage Operating system PCL 5e Printer driversPPDs Access the Windows printer driver Software for Windows-based computers Printer driver help Choose the right printer driver for your needsHP Resource Manager HP JetSend communications technology How the JetSend communications technology works Networked devices PostScript Printer Description files PPDs Software for Macintosh computersHP LaserJet Utility HP Web JetAdmin Software for networks Printer basics Printing tasks Selecting the output bin Printing to the top output bin Printing to the rear output bin Loading tray Loading trays 2, 3, On the nextPage Printing both sides of paper optional duplexer Guidelines for printing both sides of paper Placement for paper requiring a specific orientation Tray Layout options for printing both sides of paper Long-edge portrait Landscape Short-edge Portrait Printing small or narrow paper Printing special paperPaper single-sided Paper orientation for tray Paper orientation for trays 2, 3, Printing envelopes Loading envelopes in tray Feeding envelopes automatically optional envelope Feeder Inserting and removing the envelope feeder Loading envelopes in the envelope feeder Page Printing labels Do not Printing transparencies Guidelines for printing custom-size paper Setting custom paper sizesPrinting cards, custom-size, and heavy paper Tray Minimum size Maximum size Front edge Advanced printing tasks Using features in the printer driverPrinter collation Printing booklets Saving printer setup information Quick SetsScaling page image ZoomSmart Printing with a watermark Different first Printing multiple pages on one sheet of paper n-up Customizing what tray is used for printing Understanding tray order SettingExplanation Customizing tray 1 operation Benefits of printing by type and size of paper Printing by type and size of paper locking traysTo print by type and size of paper Manually feeding paper from tray Quick copying a job Job retention featuresPrinting additional copies of a quick copy job Deleting a quick copy job Proofing and holding a job Printing the remaining copies of a held job Deleting a held job Specifying a private job Printing a private jobReleasing a private job Deleting a private job Storing a print job Printing a stored job Deleting a stored job Printing with the optional HP Fast InfraRed Receiver Setting up to print with WindowsSetting up to print with Macintosh computers Select Printer IR Infrared and click OK Printing a job Interrupting and resuming printing Printer maintenance HP toner cartridges Toner cartridge authenticationManaging the toner cartridge Non-HP toner cartridges Toner cartridge storage Using the printer control panelUsing the embedded web server Toner cartridge life expectancy Using HP Web JetAdmin Using printer softwareCartridge interaction shaking When toner is out When toner is lowToner low and toner out conditions Cleaning the printer General guidelines Cleaning procedure Reinstall the toner cartridge, close Cleaning the fuser Running the cleaning page manually Running the cleaning page automatically Press Item until Auto Cleaning FREQUENCY=2000 appears Performing preventative maintenance Configuring alerts For See the following Problem solving Clearing paper jams Paper jam locations Back Front Clearing jams from the top cover and toner cartridge areas Page Clearing jams from Optional envelope feeder Open and close the top cover to Clearing jams from the input tray areas Trays 2, 3,Page Clearing jams from the optional duplexer Page Clearing jams from the output areas Clearing jams from the fuser area On the next Page Solving repeated paper jams If paper jams occur frequently, try the following Understanding printer messages Using the printer online help systemIf a message persists Printer messages Message Explanation or recommended action System is Full Disk FileOperation Failed Disk is Flash Device Envelope FeederExternal Device Flash File Input Device Install TonerMemory Settings Condition Detected CleaningSimplified Continue Offline Toner LOW RAM Disk FileToner OUT Tray 1 Load Unable to Tray Size =Tray 1 Type = Mopy JOB Continue MemoryPress GO to TOO Cycle Power to Continue Printer ErrorCycle Power to Parallel I/O Sealing Tape Fuser ErrorRemove From Toner Cycle Power Check Settings Service ErrorStorage Error Permanent 8x.yyyy EIO z Error Printer messages Message Mopy disk error messages Mopy disk error messages Correcting output quality problems Image defect table See White spots on Light print entire Light print partialSpecks Dropouts Lines Gray background Toner smear Loose toner Repeating defects Misformed characters Repeating imageSkew Wrinkles or creases Curl or waveVertical white lines Tire tracks White spots on black Does the control panel display READY? Determining printer problemsTroubleshooting flowchart Go to step Can you print a configuration page see YES Can you print from a software application? Does the job print as expected? on the following RESOLUTION= Does the job print as expected? For other problems Does the printer select the proper trays Troubleshooting flowchart for Macintosh users Can you print from a software Check the Contents, Index, or the printer Renaming the printer Selecting an alternate PPDClick Select PPD Troubleshooting the optional printer hard disk accessory Initialized Troubleshooting PS PS troubleshooting ItemExplanation Troubleshooting optional HP Fast InfraRed Receiver problems Or compatible driver Troubleshooting optional HP Fast InfraRed Receiver problems Communicating with an optional HP JetDirect print server Checking the printer configuration Menu map Configuration Configuration Supplies status Supplies status PCL or PS font list To print a PCL or PS font list Online services HP Customer Care Service and SupportWorld Wide Web Service and support Argentina HP service agreements HP direct ordering for accessories or suppliesHP service parts information CD HP direct ordering for genuine HP parts HP fraud hotline HP SupportPacks Customer support options worldwide Page In-country/region support numbers Warranty information Guidelines for repacking the printer Service information form What Needs to be DONE? Attach a separate sheet if necessary Hewlett-Packard limited warranty statement HP Product Duration of Warranty Service and support Limited warranty for toner cartridge life HP software license terms License Grant HP software license terms Worldwide country/region sales and service offices France FinlandGermany Macedonia, The Former GreeceHungary Yugoslav Republic Russian Federation PortugalRomania Slovakia United Kingdom SwitzerlandUkraine Turkey Bolivia ArgentinaBelize Brazil Guatemala EcuadorEl Salvador Honduras Bangladesh AustraliaChina India New Zealand IndonesiaKorea, Republic Pakistan Thailand Singapore JapanSri Lanka Vietnam Shizuoka Ibaraki SaitamaIshikawa Kanagawa Bahrain AlgeriaAngola Egypt Namibia MoroccoMozambique Saudi Arabia Zambia United Arab EmiratesZimbabwe Specifications Paper specifications Supported sizes and weights of paper Page Capacity Symptom Problem with paper Solution Guidelines for using paperSupported types of paper Such as those used in some types of thermography Paper weight equivalence table Weight Bristol Index Tag Metric Thickness Weight Transparencies LabelsLabel construction Envelopes with double-side-seams EnvelopesEnvelope construction Envelopes with adhesive strips or flaps Envelope storage Card stock and heavy paperEnvelope margins Type of address Top margin Left margin Card stock construction Card stock guidelines Printer specifications Physical dimensions Printer weight without toner cartridge Environmental specificationsElectrical specifications Printer state Sound power level a Bystander position General specificationsAcoustic emissions per ISO Product compatibility matrix Paper trays Memory Control panel menus Control panel menu map Jobname Quick Copy Jobs MenuQuick Copy Jobs Menu Value Explanation COPIES=1 Private/Stored Jobs Menu Private/Stored Jobs Menu Value Explanation Information Menu Information Menu Explanation Print Supplies Status Information Menu ItemExplanationPrint Paper Path Test Paper Handling Menu Paper Handling Menu Values Explanation Tray 2 TYPE= Tray 1 TYPE=Plain Tray 3 TYPE= Small Paper Normal Configure FuserMode MENU=NO YES SPEED=NORMAL Slow Printing Menu Printing Menu Values Explanation Millimeters DIMENSION=Inches ORIENTATION= Portrait PCL Font PITCH= PCL Symbol SET=PCL Font NUMBER= PCL Font Point Wide A4=NO Courier FONT= RegularRegular Dark Override Print Quality Menu Print Quality Menu Values Explanation Toner DENSITY=3 Create CleaningECONOMODE=OFF Auto Configuration Menu Configuration Menu Values Explanation Clearable JOB JAM RECOVERY= AutoMaintenance OFF Auto CONTINUE= RAM DISK=AUTO OFF Print PS ERRORS= OFFTIMEOUT=OFF Hour Quick Copy Menu Menu Values Explanation Resets Menu Accessory Resets Menu Value Explanation Resets Menu Value Explanation POWERSAVE= EIO Menu EIO Menu Values Explanation CFG IPX/SPX=NO CFG TCP/IP=NO CFG LINK=NO Appendix B Control panel menus Printer memory Installing memory Page Checking memory installation Saving resources permanent resources Installing EIO cards/mass storage Appendix C Printer memory and expansion Printer commands Understanding PCL 5e printer command syntax Lowercase l Uppercase O Number one Entering escape characters Combining escape sequencesDOS software application Entry What appears Selecting PCL 5e fonts Font list Common PCL 5e printer commands Common PCL 5e printer commands ?&l#E ?s#B Appendix D Printer commands Regulatory information FCC regulations Environmental product stewardship program Protecting the environment HP Planet Partners toner cartridge recycling program Plastics marking for recyclingRecycling returns Non-U.S. recycling returns Material safety data sheetsExtended warranty Recycled paper Declaration of Conformity Canadian DOC regulations Safety statementsLaser safety statement EMI statement Korea Vcci statement Japan Varoitus Laser statement for FinlandLuokan 1 laserlaite Klass 1 Laser Apparat Varning Varning Embeddedserver web Accessing the embedded web server Embedded web server pages Home pages Device pages Network pages Index IPX/SPX Index Guide Escape sequences combining 237 selecting 156 Etalk setting Fast Infrared Receiver User Guide Envelopes 55 JetDirect Print Server Administrator’s Guide LaserJet paper. See HP LaserJet paper 143 Index Printing 156 PostScript Level 2 emulation Print speed 202 RAM RIP Once Manually feeding Printer personality language 221 Ordering 212 Tray HP UltraPrecise Capacity 189 Loose problem Setting size from control panel Index Index Page Copyright 2002 Hewlett-Packard Company