Printer messages (continued)

Message

Explanation or recommended action

 

 

50.x

A fusing error has occurred. Turn the printer off and then on.

FUSER ERROR

 

 

 

50.4

There is a problem with the power supply.

PRINTER ERROR

Remove the printer from any UPS supplies, additional power

alternates with

supplies, or power strips. Plug the printer into a wall outlet and see if

this resolves the problem.

CYCLE POWER TO

If the printer is already plugged into a wall outlet, try another power

CONTINUE

source in the building that is independent of the one currently being

 

 

used.

 

The line voltage and current source at the printer location might need

 

to be inspected to ensure that it meets the printer’s electrical

 

specifications (see “Electrical specifications” on page 201).

 

 

51.x or 52.x

A temporary printing error occurred.

PRINTER ERROR

Turn the printer off, then turn the printer on.

alternates with

 

CYCLE POWER TO

 

CONTINUE

 

 

 

53.xy.zz

There is a problem with the printer’s memory. The DIMM that caused

PRINTER ERROR

the error will not be used. Values of x, y, and zz are as follows:

 

x = DIMM type

 

0 = ROM

 

1 = RAM

 

y = Device location

 

0 = Internal memory (ROM or RAM)

 

1 to 3 = DIMM slots 1, 2, or 3

 

zz = Error number

 

You might need to replace the specified DIMM.

 

Turn the printer off, and then replace the DIMM that caused the error.

 

 

54.1 REMOVE

The toner cartridge has been installed without removing the sealing

SEALING TAPE

tape.

alternates with

Open the top cover and remove the toner cartridge. Pull the sealing

tape tab to remove the strip. Reinstall the toner cartridge and close

 

FROM TONER

the top cover.

 

CARTRIDGE

 

122 Chapter 4 - Problem solving

EN