Printer messages (continued)
Message | Explanation or recommended action | |
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50.x | A fusing error has occurred. Turn the printer off and then on. | |
FUSER ERROR |
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50.4 | There is a problem with the power supply. | |
PRINTER ERROR | Remove the printer from any UPS supplies, additional power | |
alternates with | supplies, or power strips. Plug the printer into a wall outlet and see if | |
this resolves the problem. | ||
CYCLE POWER TO | ||
If the printer is already plugged into a wall outlet, try another power | ||
CONTINUE | ||
source in the building that is independent of the one currently being | ||
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| used. | |
| The line voltage and current source at the printer location might need | |
| to be inspected to ensure that it meets the printer’s electrical | |
| specifications (see “Electrical specifications” on page 201). | |
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51.x or 52.x | A temporary printing error occurred. | |
PRINTER ERROR | Turn the printer off, then turn the printer on. | |
alternates with |
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CYCLE POWER TO |
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CONTINUE |
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53.xy.zz | There is a problem with the printer’s memory. The DIMM that caused | |
PRINTER ERROR | the error will not be used. Values of x, y, and zz are as follows: | |
| x = DIMM type | |
| 0 = ROM | |
| 1 = RAM | |
| y = Device location | |
| 0 = Internal memory (ROM or RAM) | |
| 1 to 3 = DIMM slots 1, 2, or 3 | |
| zz = Error number | |
| You might need to replace the specified DIMM. | |
| Turn the printer off, and then replace the DIMM that caused the error. | |
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54.1 REMOVE | The toner cartridge has been installed without removing the sealing | |
SEALING TAPE | tape. | |
alternates with | Open the top cover and remove the toner cartridge. Pull the sealing | |
tape tab to remove the strip. Reinstall the toner cartridge and close | ||
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FROM TONER | the top cover. | |
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CARTRIDGE |
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122 Chapter 4 - Problem solving | EN |