2 Does the job print as expected?

 

YES ➜

For other problems,

 

 

 

 

check the Contents, the

NO ➜

 

 

 

 

 

 

Index, or the printer

 

 

 

 

online help.

 

 

 

 

The print job is

The print job

 

The computer cannot be

not sent to the

has incorrect

 

used while the printer is

desired printer.

fonts.

 

printing.

 

 

 

• Another printer with the same

• If you are printing an .eps file,

• Select Print in

or similar name might have

try downloading the fonts

Background from the

received the print job. Verify

contained in the .eps file to

Background Printing menu

that the printer name matches

the printer before printing.

in the Print Dialog box.

the name selected in the

Use the HP LaserJet Utility

Status messages will be

Chooser (see “Selecting an

(see “HP LaserJet Utility” on

redirected to the Desktop

alternate PPD” on page 145).

page 40).

 

Print Monitor, allowing the

 

• If the document is not printing

computer to continue

 

with New York, Geneva, or

working while the printer is

 

Monaco fonts, go into the

printing.

 

Page Setup dialog box, and

 

 

select Options to deselect

 

 

substituted fonts.

 

 

 

 

 

 

 

144 Chapter 4 - Problem solving

EN