Understanding printer messages

Note

The table in this section explains messages that might appear on the printer control panel. Printer messages and their meanings are listed in alphabetical order, with numbered messages following.

If a message persists:

●If a message persists requesting that you load a tray, or if a message indicates that a previous print job is still in the printer’s memory, press GO to print or press CANCEL JOB to clear the job from the printer’s memory.

●If a message persists after performing all of the recommended actions, contact an HP-authorized service or support provider (see “HP Customer Care Service and Support” on page 157).

Not all messages are described in this user guide (many are self- explanatory).

Some printer messages are affected by the Auto Continue and Clearable Warning settings from the Configuration Menu in the printer control panel (see the description of “CLEARABLE WARNINGS=JOB” on page 220).

Using the printer online help system

This printer features an online help system on the control panel that provides instructions for resolving most printer errors. Certain control panel messages alternate with instructions on accessing the online help system.

Whenever a ? appears in an error message or the message alternates with FOR HELP PRESS THE ? KEY, press the right side of the ITEM key to navigate through a sequence of instructions.

Note

To exit the online help system, press either GO or SELECT.

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