HP 4100TN, 4100N manual Mopy disk error messages

Mopy disk error messages

The following table lists the disk mopy (multiple original copy) error numbers reported on either the Printer Collation or Job Storage Disk Error page, which is printed when an error exists. Use the

HP Resource Manager for management of the disk (see “HP Resource Manager”on page 37).

Mopy disk error messages

Disk

error Error descriptionSolution number

1Disk volume not present – it may be uninitialized.

•Hard disk: Initialize the hard disk accessory. If problem persists, replace the hard drive.

•RAM disk: Turn the printer off and then on again.

3	A file or directory asked for	• Possible data corruption. Delete the job that
	could not be found.	prompted the error.
5	Invalid # of bytes given in a	• Possible data corruption. Delete the job that
	read/write request.	prompted the error.
6	Attempt to create a file or	• The user has sent a username that is the
	directory that already exists.	same as an existing directory. Change the
		username in the driver and resend the job.
15	Bad Disk	• Hard disk: Initialize the hard disk accessory.
		If problem persists, replace the hard drive.
16	No volume label	• Hard disk: Initialize the hard disk accessory.
		If problem persists, replace the hard drive.
23	Bad seek request – the	• Possible data corruption. Delete the job that
	resulting offset would be	prompted the error.
	negative.
24	Unexpected internal error	• Possible data corruption, delete the job the
		error occurred with.

• Disk media problem – initialize the hard disk accessory or reboot to reinit the RAM disk.

• If the problem persists on a hard drive, replace the hard drive.

126 Chapter 4 - Problem solving EN