The following table lists the disk mopy (multiple original copy) error numbers reported on either the Printer Collation or Job Storage Disk Error page, which is printed when an error exists. Use the
HP Resource Manager for management of the disk (see “HP Resource Manager”on page 37).
Mopy disk error messages
Disk
error Error descriptionSolution number
1Disk volume not present – it may be uninitialized.
•Hard disk: Initialize the hard disk accessory. If problem persists, replace the hard drive.
•RAM disk: Turn the printer off and then on again.
3 | A file or directory asked for | • Possible data corruption. Delete the job that |
| could not be found. | prompted the error. |
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5 | Invalid # of bytes given in a | • Possible data corruption. Delete the job that |
| read/write request. | prompted the error. |
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6 | Attempt to create a file or | • The user has sent a username that is the |
| directory that already exists. | same as an existing directory. Change the |
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| username in the driver and resend the job. |
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15 | Bad Disk | • Hard disk: Initialize the hard disk accessory. |
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| If problem persists, replace the hard drive. |
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16 | No volume label | • Hard disk: Initialize the hard disk accessory. |
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| If problem persists, replace the hard drive. |
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|
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23 | Bad seek request – the | • Possible data corruption. Delete the job that |
| resulting offset would be | prompted the error. |
| negative. |
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24 | Unexpected internal error | • Possible data corruption, delete the job the |
|
| error occurred with. |
• Disk media problem – initialize the hard disk accessory or reboot to reinit the RAM disk.
• If the problem persists on a hard drive, replace the hard drive.
126 Chapter 4 - Problem solving | EN |