HP 1630 manual Error Codes

Maintenance & Service Guide

Presario 1600 Series Portable Computers

Notice Preface Home Product Description Troubleshooting Illustrated Parts Catalog

Removal & Replacement Procedures Specifications Connector Pin Assignments Battery Pack

Error Codes

Diagnostic error codes occur if the system recognizes a problem while running the Compaq Diagnostic program. These error codes help identify possibly

defective subassemblies.

The following tables list error codes, a description of the error condition, and the action required to resolve the error condition.

IMPORTANT: Retest the system after completing each step. If the problem has been resolved, do not proceed with the remaining steps.

For assistance in For the removal and replacement of a particular subassembly, see Removal and Replacement Procedures.

Select error codes by number or type:

101 through 114		Processor Test
200 through 215		Memory Test
300 through 304		Keyboard Test
401 through 403		Parallel Printer Test
600 through 699		Diskette Drive Test
1101		Serial Test
1701 through 1736		Hard Drive Test
501 through 516		Video Test
2402 through 2456
2458 through 2480
3206		Audio Test
8601 through 8602		Touch Pad Pointing Device Test
3301 through 6623		CD Test
		Processor Test Error Codes
Error	Description		Recommended Action
Code
101-xx	CPU test failed		Replace the processor and retest.
102-xx	Coprocessor or Weitek Error		1. Run the Configuration and
			Diagnostics Utilities.
			2. Replace the processor board and
			retest.

103-xx	DMA page registers test failed
104-xx	Interrupt controller master test
	failed
105-xx	Port 61 error
106-xx	Keyboard controller self-test
	failed
107-xx	CMOS RAM test failed
108-xx	CMOS interrupt test failed
109-xx	CMOS clock test failed
110-xx	Programmable timer load data
	test failed
113-xx	Protected mode test failed
114-01	Speaker test failed

Replace the system board and retest.

1.Check system configuration.

2.Verify cable connections to speaker.

3.Replace the system board and retest.

200-xx

202-xx

203-xx

204-xx

211-xx

214-xx 215-xx

300-xx

301-xx

302-xx 304-xx

401-xx

402-xx 403-xx

600-xx

601-xx

602-xx

603-xx

604-xx

605-xx

606-xx

609-xx

610-xx

697-xx 698-xx

699-xx

Memory Test Error Codes

Memory machine ID test failed	1.	Flash the system ROM and retest.
Memory system ROM checksum	2.	Replace the system board and
failed	retest.
Write/Read test failed	1.	Remove the memory module and
Address test failed	retest.
	2.	Install a new memory module
Random pattern test failed
	and retest.

Noise test failed

Random address test failed

Keyboard Test Error Codes

Failed ID Test	1.	Check the keyboard connection.
	If disconnected, turn off the
Failed Selftest/Interface Test	computer and connect the keyboard.
Failed Individual Key Test	2.	Replace the keyboard and retest.
Failed Keyboard Repeat Test	3.	Replace the system board and
	retest.
Parallel Printer Test Error Codes
Printer failed or not connected	1.	Connect the printer.
	2.	Check power to the printer.
Failed Port Test	3.	Install the loop-back connector
	and retest.
Printer pattern test failed	4.	Check port and IRQ configuration.
	5.	Replace the system board and
	retest.
Diskette Drive Test
Diskette ID drive types test	1.	Replace the diskette media and
failed	retest.
Diskette format failed	2.	Check and/or replace the diskette
	power and signal cables and retest.
Diskette read test failed
	3.	Replace the diskette drive and
Diskette write, read, compare	retest.
test failed	4.	Replace the system board and
	retest.
Diskette random read test
failed
Diskette ID media failed
Diskette speed test failed
Diskette reset controller test
failed
Diskette change line test failed
Diskette type error
Diskette drive speed not within
limits
Diskette drive/media ID error	1.	Replace media.
	2.	Run the Configuration and
	Diagnostics Utilities.

Serial Test Error Codes

Serial port test failed	1.	Check port configuration
1101-xx	2.	Replace the system board and
	retest.

Hard Drive Test Error Codes

1701-xx Hard drive format test failed 1702-xx Hard drive read test failed

1703-xx	Hard drive write/read/compare
	test failed
1704-xx	Hard drive random seek test
	failed

1705-xx Hard drive controller test failed 1706-xx Hard drive ready test failed

1707-xx	Hard drive recalibration test
	failed
1708-xx	Hard drive format bad track
	test failed
1709-xx	Hard drive reset controller test
	failed

1710-xx Hard drive park head test failed

1715-xx	Hard drive head select test
	failed
1716-xx	Hard drive conditional format
	test failed
1717-xx Hard drive ECC* test failed
1719-xx	Hard drive power mode test
	failed

1724-xx Network preparation test failed

1736-xx Drive monitoring test failed * ECC = Error Correction Code

1.Run the Configuration and Diagnostics Utilities and verify drive type.

2.Verify that all secondary drives have secondary drive capability.

3.Replace the hard drive and retest.

4.Replace the system board and retest.

501-xx

502-xx

503-xx

504-xx

505-xx

506-xx 507-xx

Video Test Error Codes

Video controller test failed	The following apply to error codes
Video memory test failed	501-xx through 516-xx:
Video attribute test failed	1. Disconnect external monitor and
Video character set test failed
	test with internal LCD display.
Video 80 × 25 mode 9 × 14	2. Replace the display assembly and
	retest.
character cell test failed
	3. Replace the system board and
Video 80 × 25 mode 8 × 8
	retest.
character cell test failed
Video 40 × 25 mode test failed

508-xx

509-xx

510-xx

511-xx

512-xx

514-xx

516-xx

2402-xx

2403-xx

2404-xx

2405-xx

2406-xx

2408-xx

2409-xx

2410-xx 2411-xx

Video 320 × 200 mode color set 0 test failed

Video 320 × 200 mode color set 1 test failed

Video 640 × 200 mode test failed

Video screen memory page test failed

Video gray scale test failed

Video white screen test failed

Video noise pattern test failed

Video memory test failed

Video attribute test failed

Video character set test failed

Video 80 × 25 mode 9 × 14 character cell test failed

Video 80 × 25 mode 8 × 8 character cell test failed

Video 320 × 200 mode color set 0 test failed

Video 320 × 200 mode color set 1 test failed

Video 640 × 200 mode test failed

Video screen memory page test failed

The following steps apply to error codes 2402-xx through 2456-xx:

1. Run the Configuration and Diagnostics Utilities.

2.Replace the display assembly and retest.

3.Replace the system board and retest.

2412-xx

2414-xx

2416-xx

2418-xx

2419-xx

2421-xx

2422-xx

2423-xx

2424-xx

2425-xx

2431-xx

2432-xx

2448-xx

2451-xx

2456-xx

2458-xx

2468-xx

2477-xx

2478-xx 2480-xx

Video gray scale test failed

Video white screen test failed

Video noise pattern test failed

ECG/VGC memory test failed

ECG/VGC ROM checksum test failed

ECG/VGC 640 × 200 graphics mode test failed

ECG/VGC 640 × 350 16 color set test failed

ECG/VGC 640 × 350 64 color set test failed

ECG/VGC monochrome text mode test failed

ECG/VGC monochrome graphics mode test failed

640 × 480 graphics test failure

320 × 200 graphics (256 color mode) test failure

Advanced VGA Controller test failed

132-column Advanced VGA test failed

Advanced VGA 256 Color test failed

Advanced VGA BitBLT test

Advanced VGA DAC test

Advanced VGA data path test

Advanced VGA BitBLT test Advanced VGA LineDraw test

1.Run the Configuration and Diagnostics Utilities.

2.Disconnect external monitor and test with internal LCD display.

3.Replace the display assembly and retest.

4.Replace the system board and retest.

The following step applies to error codes 2458-xx through 2480-xx:

Replace the system board and retest.

Audio Test Error Codes

3206-xx Audio System Internal Error	Replace the system board and
	retest.
TouchPad/Pointing Device Interface Test Error Codes
8601-xx Mouse test failed	1.	Replace the TouchPad and retest.
	2.	Replace the system board and
8602-xx Interface test failed	retest.

CD Drive Test Error Codes

3301-xx CD drive read test failed

3305-xx CD drive seek test failed

6600-xx ID test failed

6605-xx Read test failed

6608-xx Controller test failed 6623-xx Random read test failed

1.Replace the CD and retest.

2.Verify that the speakers are connected.

3.Verify that drivers are loaded and properly installed.

4.Replace the CD drive and retest.

5.Replace the system board and retest.

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