Maintenance & Service Guide

Presario 1600 Series Portable Computers

Notice Preface Home Product Description Troubleshooting Illustrated Parts Catalog

Removal & Replacement Procedures Specifications Connector Pin Assignments Battery Pack

Battery Pack

Solving Minor Problems

Some minor problems and possible solutions are outlined in the following tables. If the problem appears related to a software application, check the documentation provided with the software.

Solving Battery Pack and Battery Gauge Problems

Some common causes and solutions for battery pack problems are listed below. The Solving Power Problems section in this chapter may also be

useful.

Solving Battery Pack and Battery Gauge Problems

Problem

Probable Cause

Solution(s)

Computer won't turn on when

Battery pack is discharged.

Connect the computer to an

battery pack is inserted and

 

external power source and

power cord is unplugged.

 

charge the battery pack.

 

 

Replace the battery pack with

 

 

a fully charged battery pack.

 

 

Check the battery connectors

 

 

on the system board to verify

 

 

they are evenly spaced and

 

 

that they are not bent or

 

 

broken.

Computer is beeping

Battery charge is low.

Immediately save any open

and battery icon on the LCD

 

file(s). Then do one of the

status display is blinking.

 

following:

 

 

Connect the computer to

 

 

 

an external power

 

 

 

source to charge the

 

 

 

battery pack.

 

 

Turn off the computer or

 

 

 

initiate Hibernation until

 

 

 

you can find another

 

 

 

power source or charge

 

 

 

the battery pack.

Computer battery icon on the

Volume is turned down too

Adjust the volume.

LCD status display blinks to

low.

 

 

indicate low battery condition,

 

 

 

but computer does not beep.

 

 

 

Battery icon doesn't light and

Battery pack is already

No action is necessary

battery pack won't fast charge. charged

Battery pack was exposed to temperature extremes.

Battery pack is at end of its life.

Allow time for the battery pack to return to room temperature.

Replace battery pack.

You have to set the date and RTC battery is dead.

Replace the RTC battery.

time every time you turn on

 

the computer.

 

Battery charge does not last as long as expected.

Battery pack is warm to the touch after charging.

Battery pack operating time is far less than the documented average operating time.

Battery is being exposed to

Keep the battery pack within

high temperatures or

the recommended operating

extremely cold temperatures.

temperature range 50° F to

 

104° F (10° C to 40° C) or

 

recommended storage range -

 

4° F to 86° F (-20° C to 30° C

 

). Recharge the battery pack.

Battery has partially self-

Recharge the battery.

discharged.

Discharge the battery

 

completely and then recharge

 

it.

Power management is

Set a power management level

disabled.

in Computer Setup.

An external device or PC Card

Turn off or disconnect external

is draining the battery.

devices when not using them.

Normal warming has occurred

No action is required.

due to charging.

 

Power management is turned

Enable power management in

off or disabled.

Computer Setup and in

 

Windows Power Properties.

An external device or PC Card is draining the battery.

Battery pack has partially self- discharged.

Battery pack is being exposed to high temperatures or extremely cold temperatures.

Turn off or disconnect external devices when not using them.

Condition the battery pack by fully charging, fully discharging, then fully recharging it.

To maintain the charge, leave battery packs in the computer when it is connected to external power.

If the computer is disconnected from external power for more than two weeks, remove battery packs from the computer to reduce the discharge rate.

Keep the battery pack within the recommended temperature ranges.

Operating: 50° F to 104° F (10° C to

40° C) Storage: -4° F to 86° F (-20° C to 30° C )

Recharge the battery pack.

Back to Troubleshooting Without Diagnostics

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HP 1630 manual Solving Battery Pack and Battery Gauge Problems