Maintenance & Service Guide

Presario 1600 Series Portable Computers

Notice Preface Home Product Description Troubleshooting Illustrated Parts Catalog

Removal & Replacement Procedures Specifications Connector Pin Assignments Battery Pack

PC Card Solutions

Solving Minor Problems

Some minor problems and possible solutions are outlined here. If the problem appears related to a software application, check the documentation provided with the software.

Solving PC Card Problems

Some common causes and solutions for PC Card problems are listed in the following table.

Problem

When turned on, the computer does not beep when a PC Card is inserted *.

Solving PC Card Problems

 

Probable Cause

Solution(s)

Card is not inserted properly.

Ensure the card is inserted in

 

the correct orientation.

PC Card beeps are disabled.

Double-click the PC Card icon in

 

the Control Panel, click the

 

Global Settings tab, the

 

enable PC Card sound effects.

Speaker is turned off or volume is

Press volume buttons to turn

turned down.

the speaker on, then increase

 

the volume.

PC Card drivers are not installed.

Double click the Add New

 

Hardware icon in the Control

Panel for installation instructions.

If PC Card or drivers are not compatible with Windows, install drivers and use the PC Card in MS-DOS mode.

Card or card driver is not supported. Contact your Compaq authorized service provider for a list of PC Cards tested successfully in Compaq PC Card platforms.

PC Card modem, fax, or network card does not work.

Card is not fully inserted into the

Ensure the card is inserted in

slot or is not inserted properly.

the correct orientation.

Telephone cord is not plugged in all

Check and secure telephone

the way.

connection.

Necessary drivers are not installed

Install drivers.

(turned on).

 

PC Card modem or fax card does not work.

Modem network PC Card does not work.

You are trying to access the card using the wrong COM port.

The card conflicts with a serial device.

The card is not supported.

Network driver is not installed or is not set up properly.

Telephone cord is not properly connected.

See Chapter 6 to verify COM port.

See Chapter 6 to verify address.

Use supported cards only.

Install driver. Verify telephone connection

Memory or storage card does not work.

SRAM and flash memory cards require the memory card driver to be loaded (turned on).

Flash memory cards require the Microsoft FlashFile System to be loaded.

Hard drives on flash mass storage cards require the PC Card ATA driver to be loaded.

You are trying to access the hard drive card using the wrong drive letter.

The card is not supported.

Install driver.

Double-click My Computer to verify the drive letter assigned to the card.

Contact your Compaq authorized service provider for a list of PC Cards tested successfully in Compaq PC Card platforms.

*To use two 16-bit PC Cards, an IRQ must be freed by disabling a device such as the parallel port, serial port, or audio controller. By default, only one free IRQ is available. Most 16-bit PC Cards require one free ISA interrupt.

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HP 1630 manual PC Card Solutions, Solving PC Card Problems Probable Cause Solutions, Global Settings tab