HP 1630 manual Printer Solutions, Solving Printer Problems

Maintenance & Service Guide

Presario 1600 Series Portable Computers

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Removal & Replacement Procedures Specifications Connector Pin Assignments Battery Pack

Printer Solutions

Solving Minor Problems

Some minor problems and possible solutions are outlined here. If the problem appears related to a software application, check the documentation provided with the software.

Solving Printer Problems

If you experience problems printing, run a printer self-test. Refer to the documentation provided with your printer for instructions. If the self-test fails, it is a printer-specific problem. Also refer to the printing section of your application documentation.

	Solving Printer Problems
Problem	Probable Cause
Printer will not turn on.	The signal cable may not be
	connected properly, or the
	printer is unplugged.

Solution(s)

Ensure that the signal cable is properly connected and that the power cord is connected to the electrical outlet.

Printer will not print.	Printer is not turned on or is
	off line.
	The device drivers for your
	application are not installed.
	Printer that is set up for a
	network is not connected to
	the network.
	Printer cable is too long,
	unshielded, or defective.
	Paper tray is empty.

Turn the printer on and set it to on line.

Refer to the printer documentation to install the correct printer driver.

Connect the printer to the network.

Replace the cable.

Fill the paper tray with paper and set the printer to online.

Printer prints garbled information. Correct printer drivers are not installed.

Refer to the printer documentation to install the correct printer driver.

Cable is not	Ensure that the printer
connected properly.	signal cable is properly
	connected to the
	computer.
Cable is defective.	Replace the printer cable
	and retest.

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