Maintenance & Service Guide

Presario 1600 Series Portable Computers

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Diskette Solutions

Solving Minor Problems

Some minor problems and possible solutions are outlined here. If the problem appears related to a software application, check the documentation provided with the software.

Some common causes and solutions for diskette and diskette drive problems are listed below.

Solving Diskette and Diskette Drive Problems

Problem

Probable Cause

Solution(s)

Diskette drive cannot write to a

Diskette is write-protected.

Disable the diskette's write-

diskette.

 

protect feature or use a

 

 

diskette that is not write-

 

 

protected.

 

Computer is writing to

Check the drive letter in the

 

the wrong drive.

path statement.

 

Not enough space is left

Use another diskette.

 

on the diskette.

 

 

Drive error has occurred.

Run Computer Checkup from

 

 

the Compaq Diagnostics

 

 

diskette.

 

Diskette is not formatted.

Format the diskette. At

 

 

the system prompt, enter

 

 

FORMAT A:

Diskette drive cannot read a diskette.

The wrong type of diskette is being used.

Diskette has a bad sector.

Use the type of diskette required by the drive.

Copy files to hard drive or another diskette. Reformat bad floppy.

 

Drive error has occurred.

Run Computer Checkup from

 

 

the Compaq Diagnostics

 

 

diskette.

 

Diskette is not formatted.

Format the diskette. At the

 

 

system prompt, enter FORMAT

 

 

A:

 

The floppy controller is

Re-enable the floppy controller

 

disabled in F10 Setup

in F10 Setup

Cannot boot from diskette.

Bootable diskette is not in

Put the bootable diskette in

 

drive A.

drive A.

 

Diskette Boot has incorrect

Run Computer Setup and set

 

setting in Computer Setup.

diskette as first to boot.

Back to Troubleshooting Without Diagnostics

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HP 1630 manual Diskette Solutions, Format a