1

Clearing jams from the input tray areas

Tray 1

Slowly pull the paper out of the printer. If part of the paper has already been pulled into the printer, follow the steps under “Clearing jams from the top cover and toner cartridge areas” on page 98.

Trays 2, 3, and 4

For all other trays, follow the steps below

2 (see “Clearing jams from the optional envelope feeder” on page 100 for clearing envelope feeder jams).

 

1 Slide the tray out of the printer, and

 

remove any damaged paper from

 

the tray.

 

2 If the edge of the paper is visible in

 

the feed area, slowly pull the paper

3

down and out of the printer. (Do not

 

pull the paper straight out or it will

 

tear.) If the paper is not visible, look

 

in the top cover area (see “Clearing

 

jams from the top cover and toner

 

cartridge areas” on page 98).

 

Note

 

Do not force the paper if it will not move

 

easily. If the paper is stuck in a tray, try

 

removing it through the tray above (if

 

applicable) or through the top cover

 

area.

 

3 Make sure the paper is flat in the tray

 

at all four corners and below the

 

front and back tabs.

 

Continued on the next page.

102 Chapter 4 - Problem solving

EN