1
Clearing jams from the input tray areas
Tray 1
Slowly pull the paper out of the printer. If part of the paper has already been pulled into the printer, follow the steps under “Clearing jams from the top cover and toner cartridge areas” on page 98.
Trays 2, 3, and 4
For all other trays, follow the steps below
2 (see “Clearing jams from the optional envelope feeder” on page 100 for clearing envelope feeder jams).
| 1 Slide the tray out of the printer, and |
| remove any damaged paper from |
| the tray. |
| 2 If the edge of the paper is visible in |
| the feed area, slowly pull the paper |
3 | down and out of the printer. (Do not |
| pull the paper straight out or it will |
| tear.) If the paper is not visible, look |
| in the top cover area (see “Clearing |
| |
| |
| Note |
| Do not force the paper if it will not move |
| easily. If the paper is stuck in a tray, try |
| removing it through the tray above (if |
| applicable) or through the top cover |
| area. |
| 3 Make sure the paper is flat in the tray |
| at all four corners and below the |
| front and back tabs. |
| Continued on the next page. |
102 Chapter 4 - Problem solving | EN |