Managing the toner cartridge

HP toner cartridges

When you use a genuine new HP toner cartridge (part number C8061A or C8061X), you can obtain the following types of supplies information:

●amount of toner remaining

●estimated number of pages remaining

●number of pages printed

●other supplies information

Non-HP toner cartridges

Hewlett-Packard Company cannot recommend use of non-HP toner cartridges, either new or remanufactured. Because they are not

HP products, HP cannot influence their design or control their quality. Service or repair required as a result of using a non-HP toner cartridge will not be covered under the printer warranty.

When you use a non-HP toner cartridge, the printer is unable to report on the number of pages that can still be printed with the amount of toner left in the cartridge. The toner level estimate will only be an approximate percentage.

If the non-HP toner cartridge was sold to you as a genuine HP product, please call HP’s fraud hotline (see “HP fraud hotline” on page 161).

Toner cartridge authentication

The printer will let you know that a cartridge is not a genuine HP toner cartridge when you insert it in the printer. If you insert a used HP cartridge from another HP printer, the printer can take up to 20 printed pages to receive the message authenticating that the cartridge is a genuine HP part.

If the printer control panel message states that this is not a genuine HP toner cartridge and you believe you purchased an HP cartridge, call the HP fraud hotline at 1-887-219-3183 (toll-free in North America).

84 Chapter 3 - Printer maintenance

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