Customer support options worldwide
“Worldwide country/region sales and service offices” on page 172 contains addresses and phone numbers for countries/regions not listed here.
HP Customer Care Center and product repair assistance for the U.S. and Canada
For technical support and help in identifying whether a product needs repair, call (208) 323-2551 (U.S.) or (905) 206-4663 (Canada) Monday through Friday from 6 am to 6 pm (Mountain Time) free of charge during the warranty period. However, your standard long- distance phone charges still apply. Have your system nearby and your printer serial number ready when calling.
If you know your printer needs repair, call (800) 243-9816 to locate your nearest authorized HP service provider.
If the printer warranty has expired, post-warranty telephone assistance is available to answer your product questions. Call
(900)555-1500 ($2.50* per minute, U.S. only) or call (800) 999-1148 ($25* per call, Visa or MasterCard, U.S. and Canada) Monday through Friday from 7am to 6 pm (Mountain Time). Charges begin only when you connect with a support technician. *Prices subject to change.
162 Chapter 5 - Service and support | EN |