5-2 Error Message and Solution

If you see error message on the screen, do not press [Yes] immediately, record the message first. Please follow the method described in this section for troubleshooting.

Note: After you press [Yes] in the error message window, the printer will reset, and the problem may be cleared during “Reset”.

Error

Possible Problem/Cause

 

Troubleshooting

Message

 

 

 

 

 

 

Printer is

Printer is not on, or power

Check the Power Cord

 

offline.

cord not connected

1.

Check whether the power cord is

 

properly, or the USB cable

 

properly connected and the printer

 

not connected properly.

 

is on .

 

 

 

 

2.

If the power is on and all functions

 

 

 

 

are normal, then the green

 

 

 

 

indicator of the printer is in steady

 

 

 

 

green.

 

 

 

 

Check the USB Connection

 

 

 

1.

Check whether the USB cable is

 

 

 

 

correctly connected to the PC, and

 

 

 

 

re-plug the USB connector to the

 

 

 

 

PC .

 

 

 

 

2.

Check the USB cable is connected

 

 

 

 

to the printer properly, and re-plugs

 

 

 

 

the USB connector to the printer.

Paper type

The type of paper is not

1.

Please use the Hi-Ti standard

mismatch

matched, Wrong type of

 

paper.

 

 

paper. For example, it is

2.

Please confirm the type of paper in

 

set up for “sticker” in the

 

the tray if it matches with the

 

software, but the tray has

 

software setup.

 

 

“photo paper”; or paper

3.

If you are not using PhotoDesiree

 

other than the standard

 

for printing, make sure the setup for

 

paper produced by Hi-Ti

 

paper type is correct in the printer

 

may have the same

 

driver as below: Change the setting

 

problem.

 

for paper type at [Control

 

 

 

 

panel]/[Printer]/HiTi USB Photo

 

 

 

 

Printer /[Property]/[Paper Type].

Thermal

1.

The printer will

1.

Wait for a while until the printer

printing head

auto-detect the printing

 

head cools down.

The printer will

overheat

temperature. The printer

 

reboot automatically.

 

will pause when the

2.

If you are using the consumer

 

temperature is too high,

 

printer for large volume of

 

until the heat is down to

 

commercial printing, the same

 

the temperature below 60

 

problem may arise.

Please notice

 

degrees, then it will

 

that such usage is not covered by

 

continue printing.

 

the warranty.

 

 

2.

When successive

3.

Please use the printer in

 

printing exceeds a certain

 

air-conditioned places.

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Hi-Touch Imaging Technologies 630PL Error Message and Solution, Error Possible Problem/Cause Troubleshooting Message

630PL specifications

Hi-Touch Imaging Technologies has made significant strides in the world of photo printing with the introduction of their 630PL model. This compact, high-performance thermal printer is designed for both professional and personal use, delivering exceptional print quality and speed.

One of the main features of the Hi-Touch Imaging Technologies 630PL is its impressive print resolution. With a maximum resolution of 300 dpi, this printer produces vibrant, detailed images that are sure to exceed expectations. The 630PL's capability to print borderless photos adds an extra layer of professionalism to its output, making it an ideal choice for photographers and event professionals looking to offer high-quality prints on the spot.

Another noteworthy characteristic of the 630PL is its versatility in media handling. This printer is compatible with various media sizes, accommodating everything from standard 4"x6" prints to larger formats. This flexibility caters to a wide range of printing needs, whether for events, portfolios, or personal projects. The printer operates at impressive speeds, producing a 4"x6" print in as little as 40 seconds, ensuring that users can quickly provide physical copies to clients or guests.

The 630PL utilizes advanced thermal dye sublimation technology, which results in prints that are not only stunningly beautiful but also resistant to fading and water damage. This ensures that photos remain vibrant and intact for years to come, making the printer a reliable choice for lasting keepsakes. The dye sublimation process provides a smooth gradation of color, giving each image a professional quality that stands out in any setting.

User convenience has also been a top priority in the design of the 630PL. The printer features a user-friendly interface, with clear buttons and an LCD display that guides users through the printing process. It also supports direct printing from various devices, including cameras, smartphones, and computers, thanks to its USB and optional wireless connectivity options.

Overall, the Hi-Touch Imaging Technologies 630PL stands out as a robust photo printer that combines quality, speed, and versatility. Its advanced features make it suitable for professional photographers, event organizers, and creative individuals alike, while its compact design ensures that it can be easily transported to any location. Whether you're producing prints for a wedding, a school event, or personal keepsakes, the 630PL is built to deliver stunning results every time.