A23: 1. Turn off the printer.
2.Remove the paper cassette. Carefully remove the paper and make sure the paper is not curled or folded.
3.Make sure your paper is not too old.
4.Tear away the paper edge and make sure you install the paper in the correct direction.
Q24: What happens if we open the ribbon cartridge cover while printing?
A24: 1. The photo paper will be jammed inside the printer. Please turn off the power and the ribbon door, and then turn on the power after 5 seconds. Now, you can gently pull the photo paper from the rear or the front of the printer.
2.The ribbon cartridge will stick on the photo paper. Please notice that improper pulling may damage the ribbon cartridge.
Q25: How to install the ribbon cartridge correctly?
A25: 1. Please hold the handle of the ribbon cartridge with your right hand, and make sure the arrow on the ribbon cartridge points upward.
2.Open the ribbon door, and insert the ribbon cartridge into the printer according to the direction of the arrow.
3.Close the ribbon cartridge door.
Q26: How to remove the ribbon cartridge correctly?
A26: 1. Please hold the handle of ribbon cartridge by your right hand. 2. Move the ribbon cartridge upward and pull it out.
Q27: If the ribbon cartridge is exhausted, where can we buy the ribbon cartridge?
A27: You may buy it from the distributor where you bought your
Q28: If I am not using the
| ribbon cartridge in the printer all the time? |
A28: | |
| palastic bag to avoid moisture, heat, or contamination by dust if the |
| printer is not used for long time. |
Q29: May I replace the ribbon inside the ribbon cartridge by myself? | |
A29: | Please directly buy the |
| provide ribbon to the consumers for making replacement by themselves. |
Q30: May I use photo paper or sticker of other brands? | |
A30: | Please do not use the photo paper or sticker of other brands , Since |
| different photo paper and sticker have different size, thickness, torn |
| edge and the stickiness of printable surface. If it is not printed with |
| |
| mismatch, not able to print, or poor photo output quality. |
Q31: How can I clean up the thermal printer head?
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