Chapter 5. Troubleshooting

Please follow the instructions given below for troubleshooting when you have problems with printing:

1.Identify the problem by the orange indicator on the machine. Refer to Section 5.1 for troubleshooting.

2.Alternatively, the screen displays error messages. Refer to Section 6.2 for troubleshooting.

5-1 Orange LED and

Troubleshooting

In normal condition, the LED on the front panel of your printer shows a green light, which is steady during idling, and blinking during operation. Once the printer detects a problem, the orange LED blinks periodically. The number of blinks represents different situations, possible causes, and troubleshooting as shown in the following table:

Note: When the printer has two problems concurrently, the indicator will blink according to individual problem. For example, when there are Problems 1 and 3, then the indicator will blink 1 time -> blink 3 times-> blink 1 time-> blink 3 times repeatedly.

No. of

Possible

 

 

Periodical

 

Troubleshooting

Problem/Cause

 

Blinks

 

 

 

 

 

1 time

Ribbon cartridge is not

1.

Check ribbon installation.

 

installed, or not

2.

Recheck if ribbon cartridge is fixed

 

properly fixed into

 

into position. If you are not sure,

 

position, or ribbon

 

please carefully remove the ribbon

 

cover is not properly

 

cartridge, and reinstall it.

 

closed to the fixed

3.

Close the ribbon cover to the fixed

 

position.

 

position.

2 times

Generally, it occurs with

Same as Step 1.

 

situation 1.

 

 

3 times

Ribbon cartridge is

Replace the ribbon.

 

used up.

 

 

4 times

No paper or paper not

1.

Check if there is paper in the tray.

 

properly placed.

2.

Rearrange the paper, and make sure

 

 

 

they are properly placed.

5 times

Paper jam

1.

Do NOT tear the paper immediately

 

 

 

because the paper is stuck in the

 

 

 

roller of the printer and cannot be

 

 

 

removed. Please turn off your

 

 

 

printer first.

 

 

2.

After 5 seconds, power on the printer.

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Hi-Touch Imaging Technologies 630PL user manual Orange LED Troubleshooting

630PL specifications

Hi-Touch Imaging Technologies has made significant strides in the world of photo printing with the introduction of their 630PL model. This compact, high-performance thermal printer is designed for both professional and personal use, delivering exceptional print quality and speed.

One of the main features of the Hi-Touch Imaging Technologies 630PL is its impressive print resolution. With a maximum resolution of 300 dpi, this printer produces vibrant, detailed images that are sure to exceed expectations. The 630PL's capability to print borderless photos adds an extra layer of professionalism to its output, making it an ideal choice for photographers and event professionals looking to offer high-quality prints on the spot.

Another noteworthy characteristic of the 630PL is its versatility in media handling. This printer is compatible with various media sizes, accommodating everything from standard 4"x6" prints to larger formats. This flexibility caters to a wide range of printing needs, whether for events, portfolios, or personal projects. The printer operates at impressive speeds, producing a 4"x6" print in as little as 40 seconds, ensuring that users can quickly provide physical copies to clients or guests.

The 630PL utilizes advanced thermal dye sublimation technology, which results in prints that are not only stunningly beautiful but also resistant to fading and water damage. This ensures that photos remain vibrant and intact for years to come, making the printer a reliable choice for lasting keepsakes. The dye sublimation process provides a smooth gradation of color, giving each image a professional quality that stands out in any setting.

User convenience has also been a top priority in the design of the 630PL. The printer features a user-friendly interface, with clear buttons and an LCD display that guides users through the printing process. It also supports direct printing from various devices, including cameras, smartphones, and computers, thanks to its USB and optional wireless connectivity options.

Overall, the Hi-Touch Imaging Technologies 630PL stands out as a robust photo printer that combines quality, speed, and versatility. Its advanced features make it suitable for professional photographers, event organizers, and creative individuals alike, while its compact design ensures that it can be easily transported to any location. Whether you're producing prints for a wedding, a school event, or personal keepsakes, the 630PL is built to deliver stunning results every time.