Troubleshooting optional HP Fast InfraRed Receiver problems

Troubleshooting HP Fast InfraRed Receiver problems

Item

Explanation

 

 

FIR port status

Make sure that the printer is in READY mode and that the FIR port

indicator does not

you are printing from is IRDA-compliant and within the range of

light up.

operation described in the user guide for the HP Fast InfraRed

 

Receiver.

 

Make sure that the HP Fast InfraRed Receiver is properly connected

 

to the printer.

 

Print a configuration page (see “Configuration page” on page 152).

 

Make sure that “FIR POD (IRDA Compliant)” is printed under

 

Installed Personalities and Options.

 

 

Connection cannot be

Use a device that is IRDA-compliant; look for an IRDA symbol on

established or seems to

the device or see the computer’s user guide for IRDA specifications.

take longer than usual.

Connection often cannot take place because the computer does

 

 

not have the software that is required for FIR. Make sure that the

 

operating system on your computer includes an FIR driver and your

 

application uses an HP LaserJet 4100, 4100N, 4100TN, 4100DTN,

 

or compatible driver.

 

Note that complex pages take longer to print.

 

Position the HP Fast InfraRed Receiver within the range of operation

 

described in the user guide for the HP Fast InfraRed Receiver. Make

 

sure that no object is blocking the connection. (This object could be

 

a hand, paper, books, or even bright light.)

 

Make sure that the two IR ports are clean (free from dirt and grease).

 

Bright light of any kind (sunlight, incandescent light, fluorescent

 

light, or light from an infrared remote control, such as those used

 

for TVs and VCRs) shining directly into one of the IR ports might

 

cause interference. Make sure that no bright light is shining directly

 

into either IR port.

 

Position the portable device closer to the FIR port on the printer.

 

 

The printer prints only

The connection has been broken during transmission. If you move

part of a page or

the portable device during transmission, the connection can be

document.

broken. IRDA-compliant devices are designed to recover from

 

temporary connection interruptions. You have up to 40 seconds to

 

re-establish the connection (depending on the portable device

 

being used).

148 Chapter 4 - Problem solving

EN