2 Can you print a configuration page (see

YES

Go to step 3.

“Configuration page” on page 152)?

 

 

 

 

 

NO

A configuration page does

A blank page prints.

A message other than

not print.

 

READY or PRINTING

 

 

CONFIGURATION is displayed.

 

 

 

• Check that all trays are properly

• Check that the sealing

• Go to “Understanding printer

loaded, adjusted, and installed

tape is not still in the

messages” on page 111.

in the printer.

toner cartridge. (See the

 

• From the computer, check the

getting started guide or

 

print queue or print spooler to

the instructions that

 

see if the printer has been

came with the toner

 

paused. If there are problems

cartridge.)

 

with the current print job, or if

• The toner cartridge

 

the printer is paused, a

might be empty. Install a

 

configuration page will not print.

new toner cartridge.

 

(Press CANCEL JOB and try step

 

 

2 again.)

 

 

 

 

 

138 Chapter 4 - Problem solving

EN