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4Open tray 1 and remove the entrance cover to check for additional jammed paper. If paper is present, remove it.
5Rotate the paper guide to check for additional jammed paper. If paper is present, remove it.
6Replace the entrance cover and close tray 1.
7Reinstall the toner cartridge and close the top cover.
8If a paper jam message persists, there is still paper in the printer. Look for paper in another location (see “Paper jam locations” on page 97).
If you are using a
EN | Clearing paper jams 99 |