Troubleshooting 31
BEFORE YOU CALL FOR SERVICE
If the unit appears to be malfunctioning, read through Normal Operation first. If the problem persists, check the Troubleshooting Guide. Locate the problem in the guide and refer to the cause and its remedy before calling for service. The problem could be something very simple which can be solved without a service call.
TROUBLESHOOTING GUIDE
!DANGER
ELECTROCUTION HAZARD
NEVER attempt to repair or perform maintenance on the unit until the main electrical power has been disconnected.
Troubleshooting – What to check when problems occur
Problem | Possible Cause | Remedy |
Unit does not operate. | • No electrical power to the unit. |
•Make sure power cord is plugged in. Check for blown fuse or tripped circuit breaker.
| • Cycle selector switch set | • Make sure cycle selector switch is set to ICE/ON. |
| improperly. | • Surrounding air temperature must be at least |
| • Low air temperature around unit. | 45°F (7°C). |
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Unit runs but no ice is produced. | • No water being supplied to the | • Check to see that water is connected and turned |
| unit. | on to the unit. |
Unit runs but produces very little ice. • | Dirty condenser coils. |
• | High air temperature around unit. |
• Scale and mineral buildup in unit.
• Inadequate airflow at the front of the unit.
•Clean the condenser. See Maintenance.
•Surrounding air temperature of over 90°F (32°C). Low ice production at high temperatures is normal.
•Clean unit. See Maintenance.
•Remove items blocking airflow.
Ice is slow to release or does not release from the evaporator.
•
•Unit is not level.
•Low air temperature around the unit.
•Run unit through automatic clean cycle. See Maintenance.
•See Leveling the Unit.
•Surrounding air temperature must be at least 50°F (10°C).
