32Troubleshooting
Troubleshooting – What to check when problems occur
Problem | Possible Cause | Remedy |
Poor ice quality (soft or unclear).
•Poor incoming water quality.
•
•Consult a qualified plumber to test the water quality and recommend appropriate treatment.
•Run unit through automatic clean cycle. See Maintenance.
Unit produces shallow or incomplete cubes, or the ice fill pattern on the evaporator is incomplete.
• Low water level. | • Check to see that overflow tube is fully seated. |
• Hot incoming water. | • Connect the unit to a cold water supply. See |
| Installation. |
• Incorrect incoming water | • Water pressure must be |
pressure. |
|
• Unit is not level. | • See Leveling the Unit. |
Water leaking from under the unit. | • | Supply line leaking. | • Check to see that the water inlet line is attached to |
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| inlet valve properly. See Connecting the Water |
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| Supply. |
| • | Fill tube leaking. | • Check connection at water valve outlet. |
| • | Bin drain leaking. | • Check integrity of bin drain hose and clamp. |
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Ice storage bin full of water. | • Obstructed drain. | • Check to see that storage bin drain opening is free | |
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| from obstruction and debris. |
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IF SERVICE IS REQUIRED
If the need for service arises, contact the dealer from whom the unit was purchased. State the Model Number and Serial Number and explain the problem. The Model and Serial Number plate is located inside the unit at the upper right hand corner.
If you do not know the name of the selling dealer or local service company, you can check online at www.electroluxusa.com, or call
