troubleshooting
If you are having trouble with your mobile phone, try these troubleshooting procedures before contacting a service professional.
While using your phone, the following messages may appear:
Message | Try this to solve the problem: | |
Please | Ensure that the SIM card is installed | |
insert SIM | ||
correctly. | ||
card | ||
| ||
| When the phone lock feature is | |
Phone lock | enabled, you must enter the password | |
| you set for the phone. | |
|
|
Message Try this to solve the problem:
When using the phone for the first time or when the PIN requirement is
Enter PIN enabled, you must enter the PIN supplied with the SIM card. You can
disable this feature by using the PIN lock menu.
When you access a menu requiring
Enter PIN2 the PIN2, you must enter the PIN2 supplied by the SIM card. For details,
contact your service provider.
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